Luisa D.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I help growing teams run smoother by building the systems, dashboards, and processes that let leadership stop micromanaging the day-to-day. With 10+ years in operations and team leadership — the last 4 focused specifically on process design, performance tracking, and team coaching — I specialize in: Systems & Processes Building SOPs and standardizing workflows so teams know exactly how to do things right Spotting bottlenecks before they become problems and fixing them without being asked — I once cleared a 600+ case backlog in under a month by running a time study and redesigning the workflow around it Reporting & Dashboards Building KPI dashboards and calculators in Google Sheets (advanced) that leadership actually uses to make decisions Turning messy data into clear, simple reports Team Leadership Leading and coaching teams from individual contributors to supervisors Running team meetings, performance reviews, and training programs that actually stick AI-Powered Efficiency Using AI tools daily (Gemini, and open to ChatGPT/Claude/Notion AI) to speed up documentation, reporting, and decision-making I currently lead a team at a U.S. immigration law firm, where I built the case management workflows for high-volume visa types and was recently invited to the firm's Circle of Excellence for top performers. I also run my own small business, so I understand operations from both the employee and the owner's side. Native Spanish, fluent English (B2+). Available for remote work with time zone overlap.