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Hafiz Jahanzeb  J.
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Hafiz Jahanzeb J.

Customer Success Manager | Automation Systems for SaaS & Salesforce

I am an experienced virtual professional with a rich background in project management and customer support. With well over a decade of experience, I have had the honor of working with individuals and businesses in assisting them in realizing their objectives through effective communication, strategic planning, and process efficiency. My skills cover managing complex customer interactions, troubleshooting technical issues, optimizing processes, and guiding projects to successful completion. I recognize that each client has distinct requirements, and I am committed to offering tailored solutions that fit their individual objectives. Whether it is responding to customer inquiries, project scheduling, cross-functional team coordination, or streamlining day-to-day activities, I am committed to exceptional service with attention to accuracy, efficiency, and customer satisfaction. My style is a blend of strategic planning and hands-on execution methods, ensuring all projects that I oversee are executed with accuracy and attention to detail. I am extremely adept at utilizing cutting-edge tools such as HubSpot, Salesforce, Asana, and Excel to monitor performance, enhance customer interaction, and accelerate business growth. My data analysis skill and process enhancement capabilities enable me to pinpoint inefficiencies and create solutions to boost productivity and customer satisfaction. Let's collaborate to achieve success and propel your business forward. I am looking forward to the chance to share my skills and experience with your team and help you achieve long-term success!

🇵🇰Lahore, Pakistan$35/hr100% JSS5.00 (2)Since May 2022

Earnings and projects

MRR
$349

Last 6 months ÷ 6

World#92,285 / 412k
🇵🇰Country#11,913 / 52.9k
Revenue, last 30 days
$0

Last 6 months: $2.1k

Total earnings
$41k

Billed in all: $42k

World#89,348 / 412k
🇵🇰Country#7,907 / 52.9k
Per project
$41k

$2.1k in the last 6 months

World#1,498 / 412k
🇵🇰Country#60 / 52.9k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇰Country#22,564 / 52.9k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇰Country#50,390 / 52.9k

Earnings, last 30 days

$41.9kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$41.0k$41.5k$42.0k$42.5kOct 8Oct 23Nov 7

Skill rankings: Top 21% in Social Listening

Ranked by MRR among everyone on Upwork with the skill.

  1. #39Social Listening184 freelancers · 🇵🇰 #3Top 21%
  2. #83Data Quality Assessment258 freelancers · 🇵🇰 #5Top 32%
  3. #210Relationship Management870 freelancers · 🇵🇰 #20Top 24%
  4. #454Customer Onboarding1,245 freelancers · 🇵🇰 #60Top 36%
  5. #754ClickUp2,407 freelancers · 🇵🇰 #96Top 31%
  6. #790Customer Care2,153 freelancers · 🇵🇰 #105Top 37%
  7. #866Zoho CRM2,793 freelancers · 🇵🇰 #176Top 31%
  8. #883Client Management2,926 freelancers · 🇵🇰 #74Top 30%