Eunilla G.

Customer Service

Hi! I’m Eunilla. I’m your rockstar—all—arounder Virtual Assistant and your Customer Service Representative with meaningful experience in handling customer services including to inquiries, technical concerns, email support, chat support, and inbound and outbound sales representative. As an effective and efficient Virtual Assistant, I help business owners run company smoothly without needing to micro manage while I also provide excellent customer experiences by responding professionally, solving issues effectively and efficiently while keeping operations organized. Yes! You got the right Virtual Assistant and a reliable Customer Support Representative here! I’m skilled in: • Customer Support ⭐️⭐️⭐️⭐️⭐️ • Chat and Email Support⭐️⭐️⭐️⭐️⭐️ • Technical Support⭐️⭐️⭐️⭐️⭐️ • Executive Assistance⭐️⭐️⭐️⭐️⭐️ • Inbound and Outbound Calls⭐️⭐️⭐️⭐️⭐️ • Sales Support/Lead⭐️⭐️⭐️⭐️⭐️ • Social Media Management⭐️⭐️⭐️⭐️ • CRM Management⭐️⭐️⭐️⭐️⭐️ • Administrative Support⭐️⭐️⭐️⭐️⭐️ • Time Management⭐️⭐️⭐️⭐️⭐️ • Communication Skills, English Proficient ⭐️⭐️⭐️⭐️⭐️ • Shopify Admin⭐️⭐️⭐️⭐️⭐️ • Customer Service⭐️⭐️⭐️⭐️⭐️ • Email & Live Chat Support⭐️⭐️⭐️⭐️⭐️ • Order Management⭐️⭐️⭐️⭐️⭐️ • Refund & Return Processing⭐️⭐️⭐️⭐️⭐️ • Problem Solving⭐️⭐️⭐️⭐️⭐️ • Communication Skills⭐️⭐️⭐️⭐️⭐️ • CRM Tools (e.g., Zendesk, Gorgias, Freshdesk)⭐️⭐️⭐️⭐️⭐️ • Conflict Resolution • Empathy building Rapport ⭐️⭐️⭐️⭐️⭐️ ✅Motivated and reliable Customer Service and Sales Professional with 5 years experience handling inbound and outbound calls, customer inquiries, email support, appointment scheduling and administrative tasks. ✅Skilled in building strong customer relationships, resolving concerns efficiently, and providing excellent customer experiences. ✅Experienced in fast-paced environments with strong communication skills, attention to detail, and a sales-driven mindset. ✅Ready to help businesses grow through quality customer support and professional virtual assistance. I am reliable, hardworking, and ready to support your team remotely. ‼️What I Bring to the Table: • Customer Service Representative | Email & Chat Support E A decade of delivering friendly, solution-driven support that builds loyalty and trust. • Virtual Assistant | Admin & Customer Support • Virtual Assistant with experience in admin support, customer service, appointment setting, email and chat support, and sales. Skilled in communication, organization, customer handling, and remote support in fast-paced environments. •Sales Representative | Customer Retention Specialist Sales Representative and Customer Retention Specialist with strong communication skills, sales experience, and a proven ability to build customer relationships and increase client satisfaction. •Customer Support Specialist | Inbound & Outbound Calls Customer Support Specialist experienced in inbound and outbound calls, customer service, and resolving customer concerns professionally. •Appointment Setter | Sales & Lead Generation • Reliable in scheduling meetings, coordinating tasks, and streamlining workloads for smoother operations. • Data Entry & Documentation E Fast, precise, and detail-oriented with a commitment to error-free work. •Email & Chat Support VA | Customer Service Expert with experience in customer service, communication, and handling customer inquiries efficiently. ‼️My Edge would be: ✅I am a multi-tasker, quick learner, and hardworking professional who adapts easily to challenges. An active listener with strong empathy, I know how to turn problems into solutions and interactions into lasting relationships. ✅I'm here to make your business run smarter, faster, and smoother - while keeping your clients happy and loyal. Let’s connect!