Cindy Clyde A.

Patient Care Coordinator | Medical Scheduler | Exec Admin Assistant

I help busy medical practices, chiropractic offices, med spas, and service-based businesses deliver exceptional patient and customer experiences. With over 1,000+ hours on Upwork and a 100% Job Success Score, I specialize in: ✔ Patient scheduling and appointment coordination ✔ Medical reception and front-desk support ✔ Patient intake and insurance verification ✔ Customer service via phone, email, SMS, and live chat ✔ CRM management (GoHighLevel, Zoho, Salesforce) ✔ Administrative support and calendar management ✔ Medical records and documentation ✔ Follow-up and patient retention programs I am comfortable handling high call volumes, managing sensitive patient information, and providing professional, compassionate support that keeps schedules full and clients satisfied. Systems Experience • GoHighLevel (GHL) • Google Workspace • Microsoft Office • Calendly • RingCentral • Zoom • Slack • Asana Industries • Chiropractic Clinics • Medical Practices • Med Spas • Home Rennovations • Customer Service Teams • Professional Services If you're looking for a reliable virtual receptionist, patient coordinator, customer service representative, or administrative assistant, I'd love to discuss how I can support your business.