Kristine A.

Hi! I’m Kristine, a proactive E-commerce Customer Support Specialist with hands-on experience supporting Shopify stores and managing customer interactions across Zendesk, Gorgias, Aircall, and Re:amaze. I help online businesses deliver seamless customer experiences by handling: • Order processing, refunds, cancellations, and modifications • Customer inquiries via email. • Returns and exchanges management • Issue resolution before escalation I’m detail-oriented, reliable, and proactive—meaning you won’t have to worry about missed messages, errors, or unhappy customers. I don’t just respond; I solve problems, improve workflows, and help increase a very high level of customer satisfaction and loyalty. If you're looking for a dependable VA who can manage your customer support with minimal supervision and represent your brand professionally, I’m here to help your business run smoothly and grow. Let’s work together to create a better experience for your customers!