Ricardo Alberto C.

I'm I'm Ricardo, an Operations and Administrative Professional with over 8 years of experience supporting business operations, logistics coordination, customer support, and cross-functional teams in fast-paced environments. Most recently, I worked as an Operations Coordinator at CharterUP, where I coordinated transportation operations across multiple U.S. markets. My responsibilities included vendor coordination, scheduling, operational reporting, issue resolution, stakeholder communication, and ensuring time-sensitive services were delivered successfully. Throughout my career, I've developed a strong ability to organize complex workflows, maintain accurate documentation, solve operational problems, and communicate effectively with customers, vendors, and internal teams. I can help your business with: • Operations Coordination • Executive & Administrative Support • Calendar & Email Management • Vendor & Stakeholder Coordination • CRM Management • Project Coordination • Documentation & SOP Creation • Process Improvement • Reporting & Spreadsheet Management • Customer Success Operations I'm highly organized, proactive, detail-oriented, and comfortable learning new software and systems quickly. I enjoy creating efficient processes that help businesses save time and operate more smoothly. My Electrical Engineering background strengthened my analytical thinking, structured problem-solving, and attention to detail, which I now apply to operations, project coordination, and administrative support. If you're looking for someone dependable who takes ownership of their work and communicates clearly, I'd love to discuss how I can support your business.