CYRILL JAN A.

As an Order Support, Customer Service Specialist, and Claims Analyst, my principal duties centered on overseeing the acquisition of furniture merchandise sourced from diverse manufacturers. This encompassed processing invoices, acknowledgment receipts, and managing freight expenses, manufacturer item valuations, and retail pricing. To optimize efficiency in these tasks, I adeptly leveraged a range of CRM tools including Salesforce, the 8X8 application, Zendesk, Shopify, and Google sites.