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Ugorji Nkechi E.

Ugorji Nkechi E.

Vacation Rental Manager | Airbnb Co-Host | Guest Experience & Operatio

If you’re overwhelmed with guest communication, unreliable cleaners, pricing inconsistencies, or under-performing listings? 𝗜 𝗮𝗺 𝘁𝗵𝗲 𝗲𝘅𝗽𝗲𝗿𝘁 𝘆𝗼𝘂 𝗰𝗮𝗹𝗹 𝗶𝗻 𝘁𝗼 𝗳𝗶𝘅 𝗶𝘁. I help Airbnb, VRBO, and Bookingcom hosts transform their listings into high-performing, guest-loved, and revenue-producing properties. With 𝗵𝗮𝗻𝗱𝘀-𝗼𝗻 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 as a co-host, property manager, and property researcher, 𝗜 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝘄𝗶𝘁𝗵 𝗵𝗼𝘀𝘁𝘀 to remove the operational chaos and create predictable, smooth-running STR systems. My clients love working with me so much that many have given bonuses for exceeding expectations and trusted me with multiple properties. My work consistently leads to fewer operational issues, stronger occupancy, happier guests, and hosts who finally get their time back. 𝗪𝗵𝗮𝘁 𝗜 𝗔𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗗𝗼 (𝗕𝗲𝘆𝗼𝗻𝗱 𝗦𝗲𝗻𝗱𝗶𝗻𝗴 𝗠𝗲𝘀𝘀𝗮𝗴𝗲𝘀) 1. 𝗚𝘂𝗲𝘀𝘁 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 * Handle every guest interaction from inquiry to checkout * Preempt issues before they become complaints * Keep tone professional, warm, and brand-aligned * Turn “routine stays” into 5-star experiences 2. 𝗣𝗿𝗶𝗰𝗶𝗻𝗴 & 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 * Daily pricing reviews using PriceLabs, AirDNA, and comps * Identify underperforming dates and slow weeks * Reduce empty nights and protect revenue * Use market data — not guesswork — to price correctly 3. 𝗟𝗶𝘀𝘁𝗶𝗻𝗴 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 * Rewrite listing copy for clarity + conversions * Fix misaligned photos, missing amenities, keyword gaps * Improve how the listing ranks and how guests perceive value 4. 𝗧𝘂𝗿𝗻𝗼𝘃𝗲𝗿 & 𝗠𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻 * Build a reliable cleaner/vendor workflow * Confirm turnovers with photo proof * Catch property issues early * Maintain a 𝗴𝘂𝗲𝘀𝘁-𝗿𝗲𝗮𝗱𝘆 standard every time 5. 𝗙𝘂𝗹𝗹 𝗦𝗧𝗥 𝗔𝗱𝗺𝗶𝗻 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 * Manage calendars across platforms * Handle claims, disputes, refunds, and reviews * Organize SOPs and operational systems * Keep everything running the same way — even on your busiest weeks 6. 𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆 𝗦𝗲𝗮𝗿𝗰𝗵 & 𝗜𝗻𝘃𝗲𝘀𝘁𝗺𝗲𝗻𝘁 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 (𝗳𝗼𝗿 𝗜𝗻𝘃𝗲𝘀𝘁𝗼𝗿𝘀 & 𝗥𝗲𝗺𝗼𝘁𝗲 𝗛𝗼𝘀𝘁𝘀) * Identify viable STR candidates * Analyze comps, occupancy potential, regulations, and risks * Help hosts make informed decisions before purchasing or renting a unit What Hosts Consistently Say About Working With Me - Reliable. Structured. Communicates well. - Always ahead of issues. - Understands STR operations deeply. - My go-to co-host who handles everything. - So good I ended up giving her bonuses. 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗨𝘀𝗲 𝗗𝗮𝗶𝗹𝘆 - Airbnb, VRBO, Bookingcom - PriceLabs, Hospitable, Guesty, Lodgify - AirDNA, Stripe, Google Calendar - WhatsApp, Slack, Asana, ClickUp If You’re Looking for Someone Who Can… - Take over your guest communication without babysitting - Stabilize your operations - Increase your occupancy - Reduce your stress - Maintain your property’s reputation And act as a real partner, not a task-taker, then 𝗜 𝗮𝗺 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗽𝗲𝗿𝘀𝗼𝗻 𝘁𝗼 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵. Send me a message, let’s talk about your property and what’s currently slowing things down.

🇳🇬Lagos, Nigeria$10/hr100% JSS5.00 (4)Since Jun 2022

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#284,187 / 412k
🇳🇬Country#7,411 / 13.8k
Revenue, last 30 days
$0
Total earnings
$3.5k

Billed in all: $3.5k

World#284,187 / 412k
🇳🇬Country#7,411 / 13.8k
Per project
$506
Projects, last 6 months
0
World#209,854 / 412k
🇳🇬Country#8,972 / 13.8k
Projects in all
7

Across 14 contracts

100% fixed0% hourly
World#236,190 / 412k
🇳🇬Country#8,902 / 13.8k

Earnings, last 30 days

$3.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3,450$3,500$3,550$3,600Oct 9Oct 24Nov 8

Skills