Rebeca C.
Customer Service Specialist / Administrative / Human Resources
Bilingual (English/Spanish) Administrative and Customer Support Professional with experience in remote environments supporting operations, billing, and client communication. I am skilled in managing tasks, coordinating workflows, and maintaining accurate data using CRM systems and administrative tools. I have experience handling billing processes, payroll support, and eligibility verification, while ensuring clear communication with clients and internal teams. I am highly organized, detail-oriented, and proactive in following up on tasks to keep processes running smoothly. I am proficient in Microsoft Excel and Outlook, as well as platforms such as Biwat, ABC, and HHAeXchange. I adapt quickly to new systems and enjoy helping teams stay efficient, organized, and on schedule.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.8k
Billed in all: $66,591$67k
$3.9k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 9% in Hospitality & Tourism
Ranked by MRR among everyone on Upwork with the skill.
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- #70Hospitality & Tourism814 freelancers · 🇸🇻 #2Top 9%🇸🇻#2 of 4
- #142Administrate1,357 freelancers · 🇸🇻 #4Top 10%🇸🇻#4 of 16
- #202BPO Call Center1,567 freelancers · 🇸🇻 #4Top 13%🇸🇻#4 of 15
- #582Outbound Sales4,644 freelancers · 🇸🇻 #10Top 13%🇸🇻#10 of 44
- #619Customer Satisfaction3,986 freelancers · 🇸🇻 #8Top 16%🇸🇻#8 of 31
- #646Management Skills6,116 freelancers · 🇸🇻 #11Top 11%🇸🇻#11 of 41
- #1,117Sales9,827 freelancers · 🇸🇻 #25Top 11%🇸🇻#25 of 122