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Onisobelemen  L.
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Onisobelemen L.

Cold Caller | Appointment Setter |Customer Success & Retention Manager

Need someone who can turn cold leads into qualified appointments, build real business opportunities, and keep customers long term? Then you're in the right place. I help startups, agencies SaaS companies, etc and service businesses book sales calls, nurture prospects, onboard new customers, and keep pipelines and customers full through strategic outreach and exceptional customer experience. With 5+ years of experience in B2B & B2C sales. I have mastered cold calling, appointment setting, customer onboarding, account management, and customer retention. I know how to start conversations, build trust quickly, overcome objections, move prospects toward conversion, and keep them as customers long after the deal closes. What I Bring to Your Business: ✅ Cold Calling & Sales Outreach • High volume outbound and warm calling, including lead re-engagement • Targeted prospecting based on ICP & buyer personas • Gatekeeper navigation & objection handling • Prospect qualification using BANT and SPIN technique • Confident, rapport driven outreach with consistent follow up that drives conversions ✅ Appointment Setting • Booking qualified meetings with decision makers • LinkedIn and contact list prospecting to fill the calendar • Calendar scheduling and coordination • Lead nurturing before handoff to closers • Multi-touch follow up, pipeline management, and clean CRM records throughout ✅ Email & DM Outreach • Personalized cold email campaigns • LinkedIn, Instagram & DM outreach • Multi step outreach sequences • Re-engagement campaigns for inactive leads • Strategic follow ups that increase response rates ✅ Customer Onboarding & Success • Structured onboarding that gets customers to value faster • Ensuring customers understand and adopt the product/service early • Live chat, phone, and email support (Zendesk, Intercom, Freshdesk) • Responding to inquiries professionally and efficiently • Consistent, relationship first client communication ✅ Account Management & Customer Retention • Owning the customer relationship after the deal closes • Proactive check-ins to catch issues before they become churn • Account health monitoring and early warning-sign detection using tools like Mixpanel • Renewal, retention, and upsell/cross-sell conversations • Turning satisfied customers into referrals and repeat business, through long term, trust-based relationships Some Tools & Platforms I Use HubSpot | Apollo | Zoho CRM | Pipedrive | Lemlist | PhantomBuster | ContactOut | Leadscrape | CallHippo | Zendesk | Freshdesk | Intercom | Slack | Trello | ClickUp | Calendly | Google Workspace | Mixpanel | Sales Navigator Why Clients Hire Me ✔ Professional and consistent communication ✔ Strong sales and persuasion skills ✔ Strong onboarding, follow up, and relationship building skills ✔ Fast learner and self starter ✔ Professional phone etiquette ✔ Results driven outreach and retention strategies ✔ Committed to helping businesses grow revenue and retain customers Whether you need someone to set appointments, nurture and follow up with prospects, onboard new customers, or manage accounts for the long haul, I'm ready to help your business grow. 💼 Want to discuss further, kindly send me a message or click "Invite to Job" and let's get started.

🇳🇬Port Harcourt, Nigeria$8/hr100% JSS4.84 (5)Since Jun 2022

Earnings and projects

MRR
$249

Last 6 months ÷ 6

World#105,302 / 412k
🇳🇬Country#3,572 / 13.8k
Revenue, last 30 days
$270

Last 6 months: $1.5k

World#76,528 / 412k
🇳🇬Country#2,294 / 13.8k
Total earnings
$2.6k

Billed in all: $2.6k

World#311,421 / 412k
🇳🇬Country#8,634 / 13.8k
Per project
$369

$498 in the last 6 months

World#211,625 / 412k
🇳🇬Country#5,300 / 13.8k
Projects, last 6 months
3
67% fixed33% hourly
World#66,482 / 412k
🇳🇬Country#4,051 / 13.8k
Projects in all
7
57% fixed43% hourly
World#236,191 / 412k
🇳🇬Country#8,902 / 13.8k

Earnings, last 30 days

$2.6k+$270 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2.2k$2.4k$2.6k$2.8kOct 9Oct 24Nov 8

Skill rankings: Top 28% in Voice of the Customer

Ranked by MRR among everyone on Upwork with the skill.

  1. #31Voice of the Customer110 freelancers · 🇳🇬 #4Top 28%
  2. #478Sales Call1,333 freelancers · 🇳🇬 #12Top 36%
  3. #502Customer Onboarding1,245 freelancers · 🇳🇬 #98Top 40%
  4. #523Customer Engagement1,530 freelancers · 🇳🇬 #47Top 34%
  5. #738Email Outreach2,050 freelancers · 🇳🇬 #29Top 36%
  6. #990Customer Retention2,511 freelancers · 🇳🇬 #126Top 39%
  7. #1,017Account Management3,086 freelancers · 🇳🇬 #44Top 33%
  8. #1,517Customer Satisfaction3,986 freelancers · 🇳🇬 #96Top 38%