Sheena Lovee T.

Hi! I'm Sheena. I'm a customer service representative and virtual assistant with several years of experience in customer service, sales, lead generation, appointment setting, and administrative support. Throughout my career, I've worked with international clients and handled different types of accounts, including telecommunications, streaming services, health care, multivitamins, debt relief, and HVAC. I'm experienced in handling inbound and outbound calls, responding to emails and chats, resolving customer concerns, and building positive customer relationships. I'm also familiar with tools such as ServiceTitan, RingCentral, Pipedrive, and other CRM platforms. I can easily adapt to new systems and am always willing to learn. What I can offer is not just experience but also reliability, patience, good communication skills, and a strong sense of responsibility. I understand that every client has different needs, and I always do my best to deliver quality work and meet expectations. I'm currently open to new opportunities, available to start as soon as possible, and flexible with working hours. If you're looking for someone dependable who can help your business grow while providing excellent customer service, I'd be happy to work with you. Thank you for taking the time to visit my profile. I look forward to the opportunity to work with you!