Karen P.

I am a registered pharmacist here in the Philippines and a Certified Healthcare Virtual Assistant. I am equipped with HIPAA compliance Certification and I assure you that I prioritized confidentiality. Highlights of my experience include: - Appointment scheduling - Inbound and Outbound calls specifically for Referrals and Insurance Verifications - Referral for Treatment and Evaluation of the Patient - Medical Records Management in compliance with HIPAA - Medication Refill - Medical Scribing - Front Desk Management I have been a pharmacist in both Private and Public Hospital for 7 years. My worked as a pharmacist involved patient-centered care like Patient counseling, Providing drug information, Monitoring drug therapy and Dispensing of medication. I also do various administrative task like Encoding, Processing of Medication Bills and payments, and Plotting the schedule in our Department. As a Healthcare Virtual Assistant, The intensive training from SaiberVet and SaiberMD has taught me to become better in phone handling interaction, and they train me to uphold good communication skills plus skills in navigating the system. With my proven commitment to delivering the highest level of virtual assistance, I am well prepared to extend my record of exceptional service to your business. I welcome the opportunity to discuss this position and my qualifications with you further. Thank you for your consideration.