Damilola O.
Technical Support & Customer Success Specialist | SaaS | Microsoft 365
I help businesses deliver reliable technical support and exceptional customer experiences through Microsoft 365 support, SaaS troubleshooting, customer success, onboarding and CRM management. With a 100% Job Success Score, Top Rated status and over 2,744 hours on Upwork, I bring proven experience supporting customers, resolving technical issues and helping teams work more efficiently. Whether you need Microsoft 365 troubleshooting, customer support, SaaS onboarding or help improving your support operations, I can help you get it done.
Earnings and projects
Last 6 months ÷ 6
Read daily since Nov 3, under 30 days
Billed in all: $65,147$65k
$2.2k in the last 6 months
Across 12 contracts
Earnings, last 30 days
Tracked from Nov 3, 2026.
Skill rankings: Top 11% in Facilitation
Ranked by MRR among everyone on Upwork with the skill.
- #22Facilitation207 freelancers · 🇳🇬 #1Top 11%🇳🇬#1 of 6
- #113Relationship Management870 freelancers · 🇳🇬 #8Top 13%🇳🇬#8 of 64
- #151Microsoft 365 Copilot933 freelancers · 🇳🇬 #7Top 16%🇳🇬#7 of 69
- #189Cross Functional Team Leadership1,042 freelancers · 🇳🇬 #4Top 18%🇳🇬#4 of 41
- #233Helpdesk1,033 freelancers · 🇳🇬 #16Top 23%🇳🇬#16 of 79
- #240Customer Engagement1,530 freelancers · 🇳🇬 #24Top 16%🇳🇬#24 of 124
- #245Customer Onboarding1,245 freelancers · 🇳🇬 #38Top 20%🇳🇬#38 of 238
- #252Microsoft Active Directory1,522 freelancers · 🇳🇬 #35Top 17%🇳🇬#35 of 199