Jonathan R.

I help organizations improve the processes, systems, documentation, and operational infrastructure their teams rely on to get work done. I am particularly effective when work depends on scattered spreadsheets, inconsistent follow-up, undocumented knowledge, unclear responsibilities, manual approvals, or disconnected tools. I assess how the work is currently being performed, identify the breakdowns, and help build a clearer and more reliable way of operating. My experience is rooted in improving how organizations operate, including business processes, workplace technology infrastructure, facility systems, construction projects, and vendor-led implementations. I can support growing businesses that need a more professional operating foundation as well as enterprise teams that need to evaluate, standardize, document, or implement a specific process. I can help with: • Process assessments, workflow design, and improvement recommendations • SOPs, process maps, checklists, Statements of Work, templates, and training documentation • Vendor onboarding, compliance tracking, performance scorecards, and document controls • Project schedules, action-item tracking, risk logs, budget tracking, and closeout processes • Microsoft 365 systems using SharePoint, Lists, Forms, Planner, and straightforward Power Automate workflows • Workplace technology infrastructure support, including requirements gathering, deployment coordination, vendor management, documentation, and operational follow-through • Requirements gathering, system selection, implementation coordination, and user onboarding • File structures, approval processes, records organization, and version-control standards My background includes managing multi-trade projects with budgets up to $250,000 and coordinating engineers, architects, contractors, and suppliers through planning, execution, quality review, and closeout. I also coordinated more than 10 vendors during the workplace-technology buildout of a 25,000-square-foot R&D and manufacturing facility and supported technology and operational systems serving more than 180 users across multiple countries. Selected results include: • Identified more than $56,000 in annualized software and telecommunications savings • Implemented an inventory and asset workflow that reduced parts-shortage downtime by 95% • Implemented a visitor-management process that achieved 100% NDA compliance • Recovered more than 45 administrative hours each week through process and system improvements • Built Microsoft 365 workflows for vendor records, approvals, compliance documentation, and expiration tracking For smaller organizations, I can help establish practical business infrastructure such as professional email, shared workspaces, organized document systems, operational trackers, and repeatable processes. For enterprise teams, I can support process improvement, documentation, project coordination, system implementation, vendor controls, and workplace technology initiatives. I do not approach every problem as a technology project. My goal is to understand the operation first, then determine what should be simplified, standardized, documented, coordinated, or supported by technology. The result is a practical system that employees can understand, leaders can oversee, and the organization can continue using after the project is complete.