Sumanthh M.
Technical Support Manager
Dynamic and results-driven professional with over 6 years of experience in managing large-scale product initiatives and cross-functional teams. Proven ability to drive customer-centric and data-driven designs, ensuring exceptional customer satisfaction and product success. Skilled in collaborating with sales, product, support, and marketing teams to understand customer requirements, develop new features, and resolve existing issues. Adept at coordinating with Dev architects, QE teams, and support leads to ensure project stability and timely delivery. Excellent communication skills with a focus on delivering clear and concise information to various audiences. Passionate about driving growth and maintaining steady revenue through strategic collaboration and effective management.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $23k
Billed in all: $47,721$48k
$12k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 1% in Customer Satisfaction
Ranked by MRR among everyone on Upwork with the skill.
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