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Sumanthh M.

Sumanthh M.

Technical Support Manager

Dynamic and results-driven professional with over 6 years of experience in managing large-scale product initiatives and cross-functional teams. Proven ability to drive customer-centric and data-driven designs, ensuring exceptional customer satisfaction and product success. Skilled in collaborating with sales, product, support, and marketing teams to understand customer requirements, develop new features, and resolve existing issues. Adept at coordinating with Dev architects, QE teams, and support leads to ensure project stability and timely delivery. Excellent communication skills with a focus on delivering clear and concise information to various audiences. Passionate about driving growth and maintaining steady revenue through strategic collaboration and effective management.

🇮🇳Hyderabad, India$15/hr95% JSS5.00 (2)Since Jun 2022

Earnings and projects

MRR
$3.9k

Last 6 months ÷ 6

World#8,447 / 412k
🇮🇳Country#1,029 / 45.9k
Revenue, last 30 days
$3.7k

Last 6 months: $23k

World#9,345 / 412k
🇮🇳Country#1,143 / 45.9k
Total earnings
$46k

Billed in all: $48k

World#80,684 / 412k
🇮🇳Country#11,939 / 45.9k
Per project
$15k

$12k in the last 6 months

World#8,811 / 412k
🇮🇳Country#915 / 45.9k
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇮🇳Country#10,198 / 45.9k
Projects in all
3

Across 4 contracts

50% fixed50% hourly
World#304,143 / 412k
🇮🇳Country#37,108 / 45.9k

Earnings, last 30 days

$47.7k+$3.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$44k$46k$48kOct 9Oct 24Nov 8

Skill rankings: Top 1% in Customer Satisfaction

Ranked by MRR among everyone on Upwork with the skill.

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  3. #26Atlassian Confluence604 freelancers · 🇮🇳 #1Top 4%
  4. #56Customer Satisfaction3,986 freelancers · 🇮🇳 #2Top 1%
  5. #97Scrum1,840 freelancers · 🇮🇳 #8Top 5%
  6. #109Agile Project Management2,735 freelancers · 🇮🇳 #11Top 4%
  7. #109Product Management2,632 freelancers · 🇮🇳 #7Top 4%
  8. #110Jira3,199 freelancers · 🇮🇳 #10Top 3%