Igboke F.
Executive Assistant | STR & Real Estate Operations | Airbnb | Property
Hi, I’m Franca. I help short-term rental owners, property managers, real estate investors, and vacation rental companies keep their properties running, guests supported, and revenue moving in the right direction. I’ve worked with 50+ hosts and launched multiple Airbnb listings from scratch, handling everything from property setup and listing creation to pricing, guest communication, and ongoing operations. A quick look at my experience: 🏆 50+ hosts supported across U.S. STR markets 🏆 Multiple properties launched from scratch including Airbnb setup, listing optimization, pricing, and operational setup 🏆 Improved one underperforming listing from 19% to 73% occupancy in 14 days by correcting pricing, restructuring the listing, and aligning it with actual market demand ⚡ Under 5-minute guest response time for guest communication and support STR & Property Operations I can support you with: - Airbnb & VRBO listing creation and optimization - Property onboarding and launch from scratch - Revenue management and pricing with PriceLabs - Guest communication and issue resolution - Phone calls, emails, and messages to guests, tenants, vendors, and service providers - Cleaner and turnover coordination - Maintenance coordination and follow-ups - Vendor sourcing and communication - Booking and calendar management - Guest reviews and experience management - Daily property operations and administrative support - Performance monitoring and identifying areas that need attention Real Estate & Property Management Support I also support property managers, landlords, and real estate teams with: - Tenant communication and follow-ups - Maintenance requests and vendor coordination - Property onboarding - Email and inbox management - Scheduling and appointment coordination - Property records and document organization - Task and project tracking - Administrative and operational support - Keeping pending issues and follow-ups from falling through the cracks Revenue & Listing Optimization I don’t just put a property online and leave it there. I look at the listing, pricing, market demand, occupancy, guest feedback, and overall property positioning to identify what can be improved. I use tools such as PriceLabs, AirDNA, Airbnb market data, Hostaway, Hospitable, Guesty, Turno, Asana, HubSpot, Google Workspace, AppFolio, Buildium and other property management and CRM systems. I’m also comfortable learning new platforms quickly and working within an existing team’s systems and processes. You Can Hire Me To: - Launch a new STR property - Manage day-to-day Airbnb operations - Improve an underperforming listing - Handle guest and tenant communication - Coordinate maintenance, cleaners, and vendors - Manage pricing and revenue - Support property management operations - Keep tasks, follow-ups, and records organized - Make calls, send emails and messages, and keep communication moving - Provide reliable ongoing operational support with minimal supervision My approach is simple: notice what needs attention, communicate clearly, follow up, and make sure the task actually gets completed. If you need someone who understands both the guest-facing side and the operational side of property management, send me a message and tell me what you’re currently trying to improve. Franca
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1k
Billed in all: $4,954$5k
$208 in the last 6 months
Across 6 contracts
Across 12 contracts
Earnings, last 30 days
Skill rankings: Top 22% in SEO Writing
Ranked by MRR among everyone on Upwork with the skill.
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