Ijeoma O.

Your business shouldn’t depend on you remembering every follow-up, managing every email, chasing every task, or manually moving information between systems. I help founders, executives, and growing teams manage the administrative work, CRM systems, and workflows that keep their businesses moving. I’m Ijeoma, an Executive Virtual Assistant with 4+ years of experience supporting executives, founders, agencies, and healthcare teams with executive assistance, administrative support, client communication, CRM management, project coordination, and day-to-day operations. I don’t just complete assigned tasks. I learn how your business works, take ownership of recurring responsibilities, and look for ways to make the work more organized and easier to manage. EXECUTIVE & ADMINISTRATIVE SUPPORT I can take ownership of the administrative work that keeps your business running, including: • Executive and calendar management • Email and inbox management, organization and follow-ups • Appointment and meeting scheduling • Meeting coordination, agendas and action items • Document preparation and file management • Data entry, database updates and information organization • Client and customer communication • Task coordination and administrative follow-through • Google Workspace and Microsoft Office support CRM & OPERATIONS SUPPORT Beyond day-to-day administration, I can help keep the systems behind your operations organized and up to date. • CRM management and data organization • Lead and pipeline management • Client onboarding and follow-up • Customer and client database management • Task and project coordination • SOP creation and process documentation • Workflow and process organization • Dashboard and workspace organization • Operations and administrative coordination I have experience working with platforms including Monday, GoHighLevel, Airtable, Notion, ClickUp, Trello, Google Workspace, and other business tools. WORKFLOW AUTOMATION & AI-ASSISTED SYSTEMS When a repetitive administrative process can be simplified, I look for ways to improve it. I have experience supporting and building workflows using tools such as Zapier, Monday automations, Airtable, Google Workspace integrations, CRM and email automation, and AI tools. For example, I’ve worked on workflows that connect forms, databases, email, CRM systems, and task-management platforms so information reaches the right place with less unnecessary manual work. My approach is practical: understand the existing process first, identify where time or information is being lost, then improve the workflow using the tools that make sense for the business. RESULTS FROM MY WORK • Helped a client achieve Inbox Zero within 48 hours through structured email organization and triage • Built Monday, Make workflows and automations that improved team efficiency • Created CRM and operational systems to improve lead tracking and follow-up • Supported executive calendars and scheduling to reduce conflicts and missed appointments • Coordinated projects, deadlines, client communication, and deliverables with consistent follow-through • Supported healthcare administration where accuracy, confidentiality, and professional communication were essential HOW I WORK You can expect me to: ✓ Take ownership rather than wait for constant instructions ✓ Communicate clearly and keep you updated ✓ Learn your systems and processes quickly ✓ Pay attention to details and follow through on commitments ✓ Identify process gaps instead of simply working around them ✓ Document processes so important tasks are easier to repeat and delegate I’m comfortable working independently while keeping communication clear and consistent. If you need an Executive or Virtual Assistant who can manage the administrative details while also understanding the CRM, systems, and workflows behind your day-to-day operations, I can help. Whether you need ongoing executive support, administrative assistance, CRM support, operations coordination, or help improving repetitive workflows, I’m available for both short-term projects and long-term support. Send me a message with what you’re currently managing, and let’s discuss where I can take work off your plate.