Mae C.

I am a customer-driven Bookkeeper and Administrative Assistant who combines strong financial management skills with excellent client service. I don’t just manage numbers—I ensure that clients feel supported, informed, and confident in their financial records. With experience in bookkeeping, administrative support, and process improvement, I help businesses maintain accurate financial data while delivering a smooth and professional client experience. I am highly detail-oriented, organized, and committed to providing timely and reliable support. ⸻ What I Can Do for You ✔ Customer & Client Support * Respond to client inquiries with clarity, professionalism, and promptness * Explain financial information in a simple and client-friendly way * Maintain strong client relationships through consistent and reliable communication * Handle concerns with a solution-oriented approach ✔ Bookkeeping & Financial Support * Maintain accurate financial records and reports * Process invoices, receipts, and vouchers * Assist with bank reconciliations and tracking of transactions * Support month-end reporting and financial documentation ✔ Administrative Support * Manage emails, schedules, and coordination tasks * Prepare reports, documents, and correspondence * Organize meetings and maintain proper documentation ✔ Data & Records Management * Ensure proper organization and confidentiality of financial and administrative records * Improve filing systems for better tracking and efficiency ✔ Process Improvement * Streamline manual bookkeeping and administrative processes using Excel * Reduce errors and improve turnaround times through structured workflows ⸻ Why Work With Me? * Customer-driven approach – I prioritize clear communication and client satisfaction * Strong attention to detail in both financial and administrative tasks * Reliable, organized, and deadline-oriented * Ability to simplify complex financial data for clients * Committed to accuracy, efficiency, and continuous improvement