Victor E.

Need help setting up Microsoft 365, managing users, or offering tech support to your clients or team? I’m here to help. With over 4 years of experience as a Microsoft 365 Administrator, Technical VA, and Customer Support Specialist, I help businesses stay organized, productive, and secure. I combine technical expertise with strong communication skills to deliver responsive support—whether you're migrating to the cloud or need someone to manage daily operations and customer interactions. Here’s what I bring to the table: ✅ Microsoft 365 & Admin Expertise – Skilled in managing Exchange Online, Teams, SharePoint, and OneDrive. I handle user setups, permissions, mailbox migrations, DNS configs, and more. ✅ Azure AD & Security – Proficient in Conditional Access, MFA setup, and hybrid identity management. ✅ Tech-Savvy Support – I troubleshoot issues quickly, write clear documentation, and offer screen-sharing guidance if needed. ✅ Customer Support & Communication – Experienced with Freshdesk, Zendesk, Shopify inbox, and email/chat support. I stay calm under pressure and always aim to delight customers. ✅ Virtual Assistant Reliability – Skilled in managing calendars, inboxes, and project tools like ClickUp, Asana, and Google Workspace. I can support CEOs, founders, and remote teams with precision and trust. If you're looking for a dependable M365 expert who can also handle customer queries, technical issues, or VA responsibilities—I'd love to support your team. Let’s talk about your project and how I can help.