Alyzza Maureen M.

If you're seeking for someone in this remote but fast-paced industry who is independent, trustworthy, resourceful, and has strong process improvement skills, look no further. My accompanying résumé shows that I match all of these qualities and more. • In the areas of sales, billing, collections, and IT support services, I have expertise making both inbound and outbound calls. • I've worked with Filipino, Indian, Australian, British, and American clients. • Skills and Expertise: - active listening - prospecting, cold calling, lead generation and management, tactical campaigns, solution and relationship selling - sales strategy: presentation and negotiation skills - objection handling - training and development - process improvement: eliminating waste to help the business save money and time - problem solving even before the issue arises - quality assurance - leadership in developing, leading, mentoring, and coaching a customer service, collections, IT or sales team I greatly value regular communication, so let's stay in touch! Best Regards, Alyzza Maureen R. Montuya