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Ambar C.
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Ambar C.

Virtual Assistance, Customer Service Representativ & Content Moderator

I am a customer service representative, technical support, Billing support, and moderator with 7+ years of experience, I have worked with high profile US companies such as Roblox, Agero Roadside, Optimum, DoorDash, Samsung, and Caremax. I am friendly and known for maintaining a professional atmosphere in hectic situations. How I can help your business: ✅Customer Support - Customer support through email, live chat, and phone - Order fulfillment. - Social media moderation - Processing returns/Exchanges/Refunds - Technical Support ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - Internet Research Highly experienced in the next CRM Tools: ✅ZOHO ✅Microsoft Dynamics ✅Monday.com ✅Zendesk ✅HubSpot ✅Salesforce ✅Freshsales ✅Capsule ✅Nat

🇩🇴Santo Domingo, Dominican Republic$9/hr100% JSS4.44 (6)Since Jun 2022

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#21,658 / 412k
🇩🇴Country#70 / 1,225
Revenue, last 30 days
$2.4k

Last 6 months: $12k

World#17,437 / 412k
🇩🇴Country#56 / 1,225
Total earnings
$30k

Billed in all: $32k

World#109,494 / 412k
🇩🇴Country#328 / 1,225
Per project
$2.5k

$4.1k in the last 6 months

World#64,097 / 412k
🇩🇴Country#289 / 1,225
Projects, last 6 months
3
0% fixed100% hourly
World#66,482 / 412k
🇩🇴Country#115 / 1,225
Projects in all
12

Across 15 contracts

7% fixed93% hourly
World#183,652 / 412k
🇩🇴Country#225 / 1,225

Earnings, last 30 days

$31.8k+$2.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$28k$30k$32kOct 9Oct 24Nov 8

Skill rankings: Top 3% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #12Forum Moderation162 freelancers · 🇩🇴 #3Top 7%
  2. #40Community Moderation605 freelancers · 🇩🇴 #6Top 7%
  3. #68Content Moderation1,144 freelancers · 🇩🇴 #5Top 6%
  4. #89BPO Call Center1,567 freelancers · 🇩🇴 #10Top 6%
  5. #108Ticketing System1,296 freelancers · 🇩🇴 #5Top 8%
  6. #251Salesforce CRM3,059 freelancers · 🇩🇴 #2Top 8%
  7. #263Office 3653,328 freelancers · 🇩🇴 #4Top 8%
  8. #343Phone Support5,090 freelancers · 🇩🇴 #8Top 7%