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OFFIONG A.

OFFIONG A.

Customer Service Representative, Project Manager (CAPM Certified)

Hi there! I'm a versatile and highly motivated professional with 6 years of combined sales experience—4 years in-person and 2 years remote—bringing a deep understanding of what it takes to serve customers, manage teams, and keep operations running smoothly. With a strong background in customer service, project management, and virtual assistance, I’m here to help you save time, stay organized, and deliver exceptional experiences to your clients Tools I’m Comfortable With: CRM: Vortext, Chase Dialer Project Management Tools: Trello, Asana, ClickUp. Communication: Slack, Zoom, Microsoft Teams. Admin & Productivity: Google Workspace, Microsoft Office, Notion What I Bring to the Table: Customer Support Pro: Friendly, empathetic, and quick-thinking. Whether it's handling inquiries, troubleshooting, or managing CRM tools, I keep your customers happy and loyal. Project Management: Skilled in organizing tasks, tracking deadlines, and communicating with stakeholders. I’ve managed small teams and big goals—without dropping the ball. Virtual Assistant Rockstar: Inbox zero? Check. Calendar perfectly managed? Absolutely. Research, data entry, scheduling, follow-ups? Done. Sales-Savvy Communicator: My years in sales taught me how to connect with people, understand their needs, and provide solutions—skills that translate perfectly to customer care and business support. If you’re looking for someone who communicates clearly, adapts quickly, and genuinely cares about helping your business grow, you just found him. Let’s connect and talk about how I can help your business thrive!

🇳🇬Abuja, Nigeria$8/hr100% JSSSince Jun 2022

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#28,143 / 412k
🇳🇬Country#470 / 13.8k
Revenue, last 30 days
$1.7k

Last 6 months: $10k

World#25,298 / 412k
🇳🇬Country#402 / 13.8k
Total earnings
$24k

Billed in all: $25k

World#126,149 / 412k
🇳🇬Country#1,854 / 13.8k
Per project
$24k

$10k in the last 6 months

World#4,339 / 412k
🇳🇬Country#15 / 13.8k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇳🇬Country#6,596 / 13.8k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇳🇬Country#12,872 / 13.8k

Earnings, last 30 days

$25k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$23k$24k$25kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Social Media Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #6Hubstaff Tasks67 freelancers · 🇳🇬 #1Top 9%
  2. #10General Project Consulting95 freelancers · 🇳🇬 #2Top 11%
  3. #35Project Management Office402 freelancers · 🇳🇬 #2Top 9%
  4. #40IT Project Management469 freelancers · 🇳🇬 #2Top 9%
  5. #126Time Management1,763 freelancers · 🇳🇬 #6Top 7%
  6. #231Agile Project Management2,735 freelancers · 🇳🇬 #10Top 8%
  7. #1,125Social Media Management20,041 freelancers · 🇳🇬 #45Top 6%
  8. #1,685Virtual Assistance29,113 freelancers · 🇳🇬 #86Top 6%