OFFIONG A.
Customer Service Representative, Project Manager (CAPM Certified)
Hi there! I'm a versatile and highly motivated professional with 6 years of combined sales experience—4 years in-person and 2 years remote—bringing a deep understanding of what it takes to serve customers, manage teams, and keep operations running smoothly. With a strong background in customer service, project management, and virtual assistance, I’m here to help you save time, stay organized, and deliver exceptional experiences to your clients Tools I’m Comfortable With: CRM: Vortext, Chase Dialer Project Management Tools: Trello, Asana, ClickUp. Communication: Slack, Zoom, Microsoft Teams. Admin & Productivity: Google Workspace, Microsoft Office, Notion What I Bring to the Table: Customer Support Pro: Friendly, empathetic, and quick-thinking. Whether it's handling inquiries, troubleshooting, or managing CRM tools, I keep your customers happy and loyal. Project Management: Skilled in organizing tasks, tracking deadlines, and communicating with stakeholders. I’ve managed small teams and big goals—without dropping the ball. Virtual Assistant Rockstar: Inbox zero? Check. Calendar perfectly managed? Absolutely. Research, data entry, scheduling, follow-ups? Done. Sales-Savvy Communicator: My years in sales taught me how to connect with people, understand their needs, and provide solutions—skills that translate perfectly to customer care and business support. If you’re looking for someone who communicates clearly, adapts quickly, and genuinely cares about helping your business grow, you just found him. Let’s connect and talk about how I can help your business thrive!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $10k
Billed in all: $24,957$25k
$10k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Social Media Management
Ranked by MRR among everyone on Upwork with the skill.
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