Allan James C.

Senior Customer Support/Advisor

If you're looking for a Senior Customer Service Representative, who can absorb knowledge and new processes at lightning speed, then you are in the right place! My name is Allan James Calora, a polymath Customer Service Representative, who can attend to your customer's inquiries and concerns with utmost care and sincerity. A fully equipped professional with the skillset necessary to deliver the best service. The most important thing I consider I have is the willingness to learn and the proactiveness to learn and grow more. ✅ Soft Skills: - Fast learner - Tech Savvy - Empathetic - Proactive - C1 or higher level of English proficiency ✅Tools I have used before: - Gladly - Gorgias - Zendesk - Kustomer - Freshdesk (Freshwork) -Intercom - G-Suite