Allan James C.
Senior Customer Support/Advisor
If you're looking for a Senior Customer Service Representative, who can absorb knowledge and new processes at lightning speed, then you are in the right place! My name is Allan James Calora, a polymath Customer Service Representative, who can attend to your customer's inquiries and concerns with utmost care and sincerity. A fully equipped professional with the skillset necessary to deliver the best service. The most important thing I consider I have is the willingness to learn and the proactiveness to learn and grow more. ✅ Soft Skills: - Fast learner - Tech Savvy - Empathetic - Proactive - C1 or higher level of English proficiency ✅Tools I have used before: - Gladly - Gorgias - Zendesk - Kustomer - Freshdesk (Freshwork) -Intercom - G-Suite
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $14k
Billed in all: $58,880$59k
$2.9k in the last 6 months
Across 12 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Typing
Ranked by MRR among everyone on Upwork with the skill.
- #15Lead Qualification671 freelancers · 🇵🇭 #5Top 2%🇵🇭#5 of 141
- #67Customer Engagement1,530 freelancers · 🇵🇭 #20Top 4%🇵🇭#20 of 653
- #81Typing5,170 freelancers · 🇵🇭 #26Top 2%🇵🇭#26 of 1,877
- #95Communication Etiquette1,807 freelancers · 🇵🇭 #44Top 5%🇵🇭#44 of 1,003
- #121Order Tracking2,668 freelancers · 🇵🇭 #82Top 5%🇵🇭#82 of 1,731
- #121Order Processing2,648 freelancers · 🇵🇭 #78Top 5%🇵🇭#78 of 1,622
- #146Customer Retention2,511 freelancers · 🇵🇭 #38Top 6%🇵🇭#38 of 941
- #245Phone Support5,089 freelancers · 🇵🇭 #134Top 5%🇵🇭#134 of 2,568