Valencia V.

8+ years experienced Operations Specialist with real world exposure in scaling companies from zero to hero, relying on analytics to audit, track, improve, integrate, automate, and improve. 🚀 Making it simple is my Superpower 🎓 Google Certified 🎓 LinkedIn Certified 🎤 Fluent English 🤹🏼 Cross-functional Team Leader My passion stems from a solution-first mindset, and from the wise words of "if you can't explain it to a 5 year-old, you're overcomplicating it". With management, I firmly believe that excellent communication skills, near-militant organizational and reporting skills, and international exposure in over five overseas companies have allowed to grow my A-Z services. I love taking complicated projects, breaking them down, learning about other people and their skills, and then putting everything back together like a big LEGO set, just the way it should be. For background, I was raised to be a doctor, but later turned into a manager and business owner (and kept all the analytical skills) to maximize fun, satisfaction, and return on investment for all stakeholders. With me, I don't believe in managers being the enemy of employees, but instead as a trustworthy source. Let's talk about: 💎 Day-to-day Marketing & Operations Management (I'm looking at you busy CEOs) 💎 Operations Analysis & Management / Business Auditing 💎 Process Improvement & Operations Optimization 💎 SOP Writing & Technical Implementation 💎 Cross-functional Team Management (Marketing, Sales, & IT) 💎 Account Management / Project Management 💎 Task Organization & Management (via ClickUp, Trello, Monday.com) 💎 Problem Solving and Strategic Planning 💎 KPI's and Analytics 💎 Email Marketing (via Mailchimp, Lemlist, Lusha) 💎 HR Management (Recruitment, Onboarding-Offboarding, Staff Training, Team Motivation and Staff Recognition) Let me build you a better business with: 🗂 Monday 🗂ClickUp 🗂 Asana 🗂 Trello 🗂 Wrike 📫 Canva 📫 Miro 📫 MailChimp 📫 Lemlist 📫 Lusha 📊 Google Suites 📊 Microsoft 365 🔎 Facebook 🔎 LinkedIn 🔎 Google 📞 Slack 📞 MS Teams 📞 Zoom 💡 ZenDesk 💡 Ring Central 💡LiveAgent