Mikee Angela V.

Are you looking for a reliable, detail-oriented, and tech-savvy Virtual Assistant who can manage operations, organize workflows, and elevate your work experience? I’m Mikee, a highly adaptable virtual assistant with over 4 years of remote work experience supporting international businesses. I provide high-level assistance in: ✓ Administrative Support & Google Workspace Management ‣ Proficient in Google Docs, Sheets, Calendar, Drive, and Gmail ‣ Calendar and inbox management, file organization, and task tracking ‣ Creation of SOPs and knowledge base documents for efficient workflows ✓ E-commerce Product Management ‣ Product listing and optimization on Shopify, NETO, and Amazon Seller Central (basic) ‣ SEO-friendly product descriptions, category creation, and listing audits ‣ Quality-checking listings and ensuring consistent formatting ✓ Customer Support & Order Processing ‣ Hands-on experience with tools like HelpCrunch and SupportPal ‣ Managing support tickets, processing orders, handling returns, and product issues ‣ Coordination with warehouse teams and issue resolution ✓ Documentation & Process Optimization ‣ Creation of branded Standard Operating Procedures (SOPs) ‣ Workflow mapping and knowledge base writing to reduce support volume ‣ Collaboration with subject matter experts to ensure accuracy and clarity ✓ Creative & Media Support ‣ Skilled in Canva, Adobe Premiere Pro & Photoshop, and CapCut ‣ Video editing, graphic design, and branded visual content for marketing or internal use TOOLS & PLATFORMS I USE: Google Workspace • Microsoft Office • Slack • NETO • Amazon Seller Central • HelpCrunch • SupportPal • Canva • Adobe Suite • WordPress • Loom • ChatGPT WHY CLIENTS WORK WITH ME: ‣ I take initiative and offer suggestions to improve operations ‣ I’m a fast learner! I learn new tools quickly and adapt to evolving business needs ‣ I maintain clear, professional communication and meet deadlines consistently ‣ I’m dedicated to delivering quality, accuracy, and a positive experience ‣ I’m always learning and leveling up my skills Want to take the stress out of your operations? Let’s connect and explore how I can help your business grow. 📩