Mark Anthony C.

Customer Service / Lead Generation Cold Calling

I’m a Customer Service Specialist with 8+ years of experience and a Cold Caller/Appointment Setter with 4+ years of proven results in real estate and service-based campaigns. I’ve worked with both corporate companies and remote clients, handling everything from customer support and retention to high-volume outbound calling and lead generation. I know how to build trust quickly, manage conversations effectively, and turn prospects into qualified appointments. What I bring to your business: Cold Calling & Appointment Setting (real estate, investor campaigns, outbound sales) Customer Service & Retention (inbound support, issue resolution, client satisfaction) Strong Rapport Building & Communication Skills Objection Handling & Call Control Experience using CRM systems and call tracking tools Consistent focus on targets, quality, and results With my background in both customer service and sales, I understand how to balance great customer experience with performance-driven results. If you need someone reliable who can handle calls, engage customers, and consistently deliver qualified leads or excellent support, I’m ready to help.