Mark Anthony C.
Customer Service / Lead Generation Cold Calling
I’m a Customer Service Specialist with 8+ years of experience and a Cold Caller/Appointment Setter with 4+ years of proven results in real estate and service-based campaigns. I’ve worked with both corporate companies and remote clients, handling everything from customer support and retention to high-volume outbound calling and lead generation. I know how to build trust quickly, manage conversations effectively, and turn prospects into qualified appointments. What I bring to your business: Cold Calling & Appointment Setting (real estate, investor campaigns, outbound sales) Customer Service & Retention (inbound support, issue resolution, client satisfaction) Strong Rapport Building & Communication Skills Objection Handling & Call Control Experience using CRM systems and call tracking tools Consistent focus on targets, quality, and results With my background in both customer service and sales, I understand how to balance great customer experience with performance-driven results. If you need someone reliable who can handle calls, engage customers, and consistently deliver qualified leads or excellent support, I’m ready to help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $794
Billed in all: $18,974$19k
$265 in the last 6 months
Across 8 contracts
Across 23 contracts
Earnings, last 30 days
Skill rankings: Top 38% in BPO Call Center
Ranked by MRR among everyone on Upwork with the skill.
- #576Real Estate Cold Calling1,357 freelancers · 🇵🇭 #193Top 42%🇵🇭#193 of 524
- #590Customer Engagement1,530 freelancers · 🇵🇭 #287Top 39%🇵🇭#287 of 653
- #601BPO Call Center1,567 freelancers · 🇵🇭 #343Top 38%🇵🇭#343 of 880
- #2,562Cold Calling6,565 freelancers · 🇵🇭 #1,168Top 39%🇵🇭#1,168 of 3,198