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Mark Anthony C.

Mark Anthony C.

Customer Service / Lead Generation Cold Calling

I’m a Customer Service Specialist with 8+ years of experience and a Cold Caller/Appointment Setter with 4+ years of proven results in real estate and service-based campaigns. I’ve worked with both corporate companies and remote clients, handling everything from customer support and retention to high-volume outbound calling and lead generation. I know how to build trust quickly, manage conversations effectively, and turn prospects into qualified appointments. What I bring to your business: Cold Calling & Appointment Setting (real estate, investor campaigns, outbound sales) Customer Service & Retention (inbound support, issue resolution, client satisfaction) Strong Rapport Building & Communication Skills Objection Handling & Call Control Experience using CRM systems and call tracking tools Consistent focus on targets, quality, and results With my background in both customer service and sales, I understand how to balance great customer experience with performance-driven results. If you need someone reliable who can handle calls, engage customers, and consistently deliver qualified leads or excellent support, I’m ready to help.

🇵🇭Malabon, Philippines$8/hr90% JSS4.99 (8)Since Jul 2022

Earnings and projects

MRR
$132

Last 6 months ÷ 6

World#127,036 / 412k
🇵🇭Country#21,318 / 56.3k
Revenue, last 30 days
$16

Last 6 months: $794

World#104,188 / 412k
🇵🇭Country#18,905 / 56.3k
Total earnings
$18k

Billed in all: $19k

World#149,043 / 412k
🇵🇭Country#24,671 / 56.3k
Per project
$1.8k

$265 in the last 6 months

World#83,594 / 412k
🇵🇭Country#17,075 / 56.3k
Projects, last 6 months
3

Across 8 contracts

13% fixed87% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
10

Across 23 contracts

13% fixed87% hourly
World#201,797 / 412k
🇵🇭Country#17,209 / 56.3k

Earnings, last 30 days

$19k+$16 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$18,950$18,960$18,970$18,980Oct 8Oct 23Nov 7

Skill rankings: Top 38% in BPO Call Center

Ranked by MRR among everyone on Upwork with the skill.

  1. #576Real Estate Cold Calling1,357 freelancers · 🇵🇭 #193Top 42%
  2. #590Customer Engagement1,530 freelancers · 🇵🇭 #287Top 39%
  3. #601BPO Call Center1,567 freelancers · 🇵🇭 #343Top 38%
  4. #2,562Cold Calling6,565 freelancers · 🇵🇭 #1,168Top 39%