May Anne T.

Virtual Assistant | Social Media Manager | Customer Support

💼 A versatile professional with experience in customer service, virtual assistance, social media strategy, and the blockchain industry, consistently delivering exceptional results and achieving organizational goals. Customer Service Representative: 📞 2 years at Genpact managing inbound/outbound calls with top-tier performance. 💳 Billing and loan account assistance, technical support, and delinquent account portfolio management. 🏆 Recognized as a top performer with quarterly awards for outstanding Quality Assurance (QA) calls. Virtual Assistant & Social Media Specialist: 📱 Developed and executed social media strategies across platforms like Facebook, Instagram, TikTok, LinkedIn, and Twitter. 🌱 Achieved audience growth, engagement goals, and successful lead generation. 📊 Skilled in data entry and administrative support tailored to business needs. Content Creation & Tools: 🎨 Proficient in designing engaging visuals using Canva. 🎥 Edited videos using CapCut and FilmoraGo. 💻 Streamlined workflows with ChatGPT, Google Workspace, and Microsoft Office. Blockchain Industry Professional: 🔗 Held roles such as Communications Manager, Team Leader, Content Writer, and Partnership Associate. 🤝 Developed leadership, communication, research, and partnership-building expertise. Creative Design Experience: 🎨 Completed on-the-job training in web design, graphic design, and basic video editing. Skills That Set Me Apart: 🌟 Expertise in social media management and lead generation. 🎨 Proficiency in content creation and design tools. 🗂️ Strong organizational, communication, and administrative abilities. 🤖 Technological adaptability with AI tools and modern workflows. 🚀 Consistent delivery of results-driven solutions. 📅 I am ready to start immediately and prefer a long-term contract. 💡 Tell me exactly what you need, and I’ll take care of it with precision and dedication.