Marifell S.
Virtual Assistant, Appointment Setter Customer Service Representative
I am Customer Service Specialist with over 6 years of professional experience supporting businesses such as car dealership, telephone company, airlines, social media, and CRM software. My Experience: ○ I specialize in MINDBODY Software including all of MINDBODY's software products, branded app, branded web, accounts receivable, marketing suite automation, campaign, payment processing, retention, and account updates. ○ Handled computer reservations systems and GDS systems (AMADEUS AND SABRE). ○ Effectively manage a high volume of support-related inquiries with the ability to deliver professional customer service through both verbal and written communication. ○ Creating and monitoring a wide variety of email marketing campaigns. ○ Evaluating online social media and advertising content. ○ Schedules consultations between sales staff and prospective clients, ensuring that important meetings are booked for the sales team. My Skills ○ Outstanding Customer Service ○ Email Management ○ Calendar Management ○ Data Entry ○ Admin task My Tools and Software ○ Mindbody Software CRM ○ Amadeus and Sabre ○ Microsoft Office ○ Google Docs ○ Canva ○ Slack ○ Zoom ○ Loom ○ Squarespace ○ Go Daddy ○ PROMAX and Volie ○ Omnistream Whatever Your Business Goals, I Can Help You Achieve Them!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.8k
Billed in all: $76,791$77k
$8.8k in the last 6 months
Across 27 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Microsoft Word
Ranked by MRR among everyone on Upwork with the skill.
- #11MINDBODY57 freelancers · 🇵🇭 #6Top 19%🇵🇭#6 of 18
- #14Sabre140 freelancers · 🇵🇭 #8Top 10%🇵🇭#8 of 87
- #34Content Analysis440 freelancers · 🇵🇭 #4Top 8%🇵🇭#4 of 39
- #472Microsoft PowerPoint7,120 freelancers · 🇵🇭 #133Top 7%🇵🇭#133 of 1,829
- #521Social Media Content8,642 freelancers · 🇵🇭 #119Top 6%🇵🇭#119 of 1,474
- #595Cold Calling6,565 freelancers · 🇵🇭 #270Top 9%🇵🇭#270 of 3,198
- #696Microsoft Word12,572 freelancers · 🇵🇭 #265Top 6%🇵🇭#265 of 3,810
- #788CRM Software8,314 freelancers · 🇵🇭 #161Top 9%🇵🇭#161 of 1,776