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Kayla S.
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Kayla S.

Customer Care Representative | Virtual Assistant

Customer service professional with 6+ years of experience in call center industry. Proven expertise in customer support, data entry, banking, appointment setting, order fulfillment and drop-shipping. Proficient with various software applications including Microsoft, Google Workspace, Salesforce, Zendesk, Gorgias, Zoho and e-commerce platforms(Amazon, ebay, shopify). Manage teams as temporary subject matter experts by providing knowledge, guidance and strategies. I have the ability to work remotely and still be incredibly effective and efficient.

🇵🇭Plaridel, Philippines$7/hr100% JSS5.00 (2)Since Jul 2022
GlobeUpwork

Earnings and projects

MRR
$952

Last 6 months ÷ 6

World#50,421 / 412k
🇵🇭Country#9,537 / 56.3k
Revenue, last 30 days
$1.2k

Last 6 months: $5.7k

World#37,077 / 412k
🇵🇭Country#6,934 / 56.3k
Total earnings
$31k

Billed in all: $32k

World#109,006 / 412k
🇵🇭Country#17,918 / 56.3k
Per project
$10k

$5.7k in the last 6 months

World#15,532 / 412k
🇵🇭Country#3,585 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3
0% fixed100% hourly
World#304,143 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$32.1k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$30k$31k$32k$33kOct 9Oct 24Nov 8

Skill rankings: Top 12% in Microsoft Excel

Ranked by MRR among everyone on Upwork with the skill.

  1. #300BPO Call Center1,567 freelancers · 🇵🇭 #161Top 19%
  2. #335Ecommerce Support1,624 freelancers · 🇵🇭 #201Top 21%
  3. #423Gorgias1,588 freelancers · 🇵🇭 #268Top 27%
  4. #546Salesforce CRM3,059 freelancers · 🇵🇭 #171Top 18%
  5. #869Appointment Setting5,158 freelancers · 🇵🇭 #429Top 17%
  6. #2,371Online Chat Support11,528 freelancers · 🇵🇭 #1,492Top 21%
  7. #2,995Email Support14,954 freelancers · 🇵🇭 #1,891Top 20%
  8. #3,535Shopify23,160 freelancers · 🇵🇭 #908Top 15%