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Jeremy W.

Jeremy W.

Customer Experience Analyst | Growth Marketer

I am a Growth Manager working to increase customer numbers by running high-tempo conversion rate optimization tests, evaluating results, collecting learnings, and shipping wins. My previous work was focused on collecting, cleaning, and reporting user data for a SaaS company to influence the overall customer experience strategy. I specialize in identifying friction points within the customer lifecycle and developing a prioritized list of solutions to implement. I'm experienced in Excel, Sheets, Pendo, Zendesk, Intercom, e-commerce platforms, and marketing funnel analytics. I graduated with a dual major in Economics and Sustainability Studies from Rensselaer Polytechnic Institute. Interests include consolidating/analyzing customer insights across platforms, interdisciplinary systems, and multi-platform programming/support strategies. Feel free to contact me for any questions or opportunities. I look forward to speaking with you.

🇺🇸East Greenbush, United States$75/hr100% JSS5.00 (4)Since Jul 2022

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#209,975 / 412k
🇺🇸Country#33,472 / 62.1k
Revenue, last 30 days
$0
Total earnings
$8.5k

Billed in all: $8.9k

World#209,975 / 412k
🇺🇸Country#33,472 / 62.1k
Per project
$1.2k
Projects, last 6 months
0
World#209,850 / 412k
🇺🇸Country#27,405 / 62.1k
Projects in all
7
43% fixed57% hourly
World#236,188 / 412k
🇺🇸Country#33,699 / 62.1k

Earnings, last 30 days

$8.9kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8.8k$8.9k$9.0k$9.1kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skills