Cindy S.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hi! I’m a detail-oriented Customer Service & Collections Specialist with experience in QA, Compliance, and Administrative Support. I help businesses maintain accurate accounts, recover outstanding balances, and streamline workflows efficiently. Skilled in account auditing, documentation management, collections communication, and post-rental operations, I provide organized, professional, and results-driven support. I also completed training in FDCPA and TCPA compliance, giving me a strong understanding of ethical collections practices, consumer rights, and compliant customer communication. I focus on accuracy, compliance, and process improvement to help operations run smoothly and efficiently. Let’s work together to keep your accounts accurate, collections on track, and your business performing at its best!