Kopal A.

I’ve been working in operations since 2020, and over the years that has evolved into Virtual Assistant, Executive Assistant and Product Operations roles, mostly working directly with founders and leadership teams. I’m usually the person behind the scenes keeping things moving. That can mean managing a founder’s calendar and priorities, coordinating across teams, owning a project, documenting a process, following up on a blocker, or figuring out a better way to do something that’s being done manually. I’ve worked across SaaS, fintech, recruitment, logistics, marketing and other growing businesses, and I’m comfortable working with both leadership and technical teams. A few areas I’m strongest in: Executive & Virtual Support * Calendar, inbox and meeting management * Executive priorities, follow-ups and day-to-day coordination * Research, travel and general admin * Client and stakeholder communication. Operations * Project and task coordination * Process improvement and SOPs * Building trackers and operational systems * Keeping teams accountable to deadlines * Documentation and knowledge management Product Operations * Product documentation and Learning Centres * QA testing, bug reporting and feature feedback * Product roadmaps and release coordination * Coordinating Engineering, QA, Sales and leadership * Customer-facing release and training materials * Supporting product teams from development through release I’ve also built systems rather than just worked inside them — from setting up internal operating processes and documentation to using Claude and Claude Code to automate repetitive workflows and create better visibility across my own day-to-day work. Top 3 things I bring to the table for you: 1. Organisation: I keep things neat and on track. 2. Time: I help you make the most of your precious time and save up the same. 3. Peace of Mind: I've got your back, so you can relax a bit. If you’re looking for someone who can support leadership while also understanding the operational and product side of a growing business, I’d be happy to connect.