Paul Daniel D.

Hi there! I’m thrilled you’re here! 🎉 I’m also excited to share a quick overview of what I bring to the table: I have multiple experiences and trainings in various career paths which helped me develop competencies that I know will be an asset for your company. • Fully certified and an expert in Intercom, Connect Cases, and Zendesk. I am efficient in technology-based tasks across various AI-assisted and ticketing platforms! Combined with an average typing speed of 75 WPM, I will be a valuable asset for your email and chat customer support needs! • I am a Trainer and Training Lead specializing in rapid onboarding and workforce readiness for fast-growing teams. I design and implement structured training programs that shorten ramp-up time—from months to just weeks—while aligning training with hiring, manpower planning, and operational KPIs. I help companies scale efficiently by ensuring new hires are fully prepared, performance-ready, and supported from day one. • Need someone to organize and file documents, schedule meetings, and create presentations? I'm the right person for the job! As a former Google One Trainer, I am proficient in Google Workspace applications, including Google Sheets, Slides, Gmail, and Calendar. • My social media management skills, including advertising and digital art, guarantee market influence for your company—whether small or large—by generating engagement and driving sales through platforms like Instagram and Facebook. • Need help creating logos, menus, posters, calling cards, or media art for your small business? Check out my portfolio—I’d love to help! I am skilled in Adobe Photoshop and Canva.