Maria Lourdes B.

Hi my name is Maria Lourdes. I am dedicated and organized professional with extensive experience in customer service across various industries. In my previous roles, I assisted elderly clients with health insurance needs, including medication management, doctor appointments, and insurance payments. I also worked in technical support, where I effectively addressed customer inquiries and troubleshot equipment issues. More recently, I transitioned into the cold calling industry as an appointment setter in real estate. I engaged directly with decision-makers, utilizing my product knowledge and communication skills to establish rapport and secure appointments. I efficiently managed leads using a manual dialer (RingCentral) to reach out to private homeowners, confirming key property details and scheduling visits with clients. I am eager to bring my skills and experience to a new opportunity and contribute to your team Currently, I am with VWP a top-ranking agency on Upwork where highly competitive staff work hand in hand towards the betterment of my skills through imparting their vast experience and knowledge which they have gained for years in this industry.