Ekunola S.

I build production Voice AI systems that answer calls, qualify leads, book appointments, support existing customers, and update the business systems behind each conversation. I help businesses design and implement reliable AI workflows for call handling, lead qualification, appointment booking, customer support, CRM and calendar integrations, SMS and WhatsApp follow-up, routing, fallback handling, and automated testing. My focus is taking AI systems beyond demos through conversation design, backend integrations, edge-case handling, monitoring, and evaluation. My work includes: • Inbound AI receptionists and customer-support agents • Outbound speed-to-lead and lead-reactivation systems • Lead qualification and appointment scheduling • CRM, calendar, SMS and WhatsApp integrations • Call routing, transfers, voicemail and fallback handling • Secure customer verification and account-information retrieval • Automated call testing, monitoring and performance evaluation I don’t stop at creating a voice-agent demo. I design the conversation flow, build the backend tools and integrations, handle edge cases, monitor real calls, and improve the system based on production data. Recent projects include: • A Voice AI system that qualifies inbound and outbound leads, checks service areas, schedules consultations and routes callers correctly • An authenticated customer-support agent that retrieves account, payment and enrollment information while enforcing business rules • Multi-location assistants that answer location-specific questions and route operational enquiries • Automated evaluation pipelines for detecting booking failures, incorrect tool usage and incomplete qualification Technology: Retell AI, Vapi, Twilio, OpenAI, Claude, Deepgram, ElevenLabs, Python, React, Supabase, n8n, GoHighLevel, HubSpot, Zoho CRM, Cal com, WhatsApp and Cekura. If you need a Voice AI system that works reliably beyond the demo stage, let’s discuss your workflow.