Sade C.
Customer Service Specialist | Shopify, Richpanel, Gorgias, Zendesk
4+ years of customer service experience and being the first point of contact. Working with me you get appointment scheduling, ecommerce phone, chat & email experience. I also have experience with platforms such as Shopify, Zendesk, Gorgias, Fresh Desk and Rich panel. I provide for your business: order tracking, order placement assistance, communication with shipping companies, order cancellations and refunds processing. I am friendly, reliable and a fast learner who is able to adapt in any environment. I am able to empathize with customers and convert them into easy long-lasting relationships. I know running a business takes time. Let me be the one to ease that load with effective communication and professional customer service. Don't be afraid to reach out so we can discuss elevating your business to success.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.1k
Billed in all: $9,516$9.5k
$5.1k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 7% in Blog Writing
Ranked by MRR among everyone on Upwork with the skill.
- #225Social Media Account Setup1,987 freelancers · 🇯🇲 #2Top 11%🇯🇲#2 of 8
- #963Customer Satisfaction3,986 freelancers · 🇯🇲 #10Top 24%🇯🇲#10 of 59
- #969Blog Writing13,251 freelancers · 🇯🇲 #4Top 7%🇯🇲#4 of 36
- #1,455Microsoft Word12,572 freelancers · 🇯🇲 #13Top 12%🇯🇲#13 of 71
- #2,578Technical Support11,267 freelancers · 🇯🇲 #31Top 23%🇯🇲#31 of 136
- #2,621Online Chat Support11,527 freelancers · 🇯🇲 #48Top 23%🇯🇲#48 of 219
- #3,313Email Support14,954 freelancers · 🇯🇲 #46Top 22%🇯🇲#46 of 205
- #3,893Shopify23,160 freelancers · 🇯🇲 #19Top 17%🇯🇲#19 of 67