Jesica Fernanda R.

E-commerce Operations Expert | Supply Chain & Fulfillment

My role extends beyond simply adhering to an established process. I create opportunities for your business to grow through optimization. My client reviews demonstrate my value is far more than simply completing tasks. While most freelancers simply check boxes as proof of the work completed, I have the ability to reduce gaps and improve workflow processes to ensure they complement your company’s growth and scalability. What separates me from other freelancers? I take complete ownership of your store’s execution. I don’t wait until the manual tells me what to do; instead, I examine the manual and ensure the work I provide aligns with your overall organization’s vision of success and profitability. My ultimate goal is to write your processes so that you have a choice to be involved as the business owner, versus needing to be involved. Areas of Expertise: Strategic Catalog Management: Expert in working with Shopify to ensure accurate technical execution, while providing high-end looks (minimalist, luxury, or “Old Money” designs). End-to-End Supply Chain Management: Manage the entire transaction flow starting from supplier management and inventory tracking through complex claim resolution and logistics. Process Engineering: Designed to be a structured workflow for Start-Up and Growing companies, ensuring continued growth in all areas as the company grows. Problem Solving Proactively: Detecting operational bottlenecks and implementing solutions prior to experiencing either: 1. Delays 2. Lost Revenue I am self-starting, adaptable to your technology stack and work independently so there is minimal need for me to collaborate directly with you regarding the day-to-day activities of your business (i.e., keeping your business organized). If you need a partner that can help you receive value from operational processes to help you grow, we should discuss your project! Ready to get started streamlining your operations? Click on the Invite button!