Luisa Fernanda L.

Hello! I am an Administrative, Operations, and Commercial Support Specialist with 8+ years of experience supporting companies across different sectors🏢. My role is to support daily operations, coordinate administrative processes, and ensure accurate data and smooth internal workflows. Here is how I can support your business: 🚀 Executive Assistance: Proactive email management, complex calendar scheduling, and travel arrangements. ⚙️ Operations Support: Handling commercial proposals, quotes, and following up on administrative processes to keep your workflow moving. 📊 CRM & Data Management: Database organization, lead updating, and ensuring your CRM records are accurate. 🎧 Customer Service: Professional handling of inquiries, resolving customer issues, and providing high-quality support via email or chat. 🔍 Supplier & Vendor Research: Researching, comparing, and organizing supplier information, pricing, and availability to support operational and sourcing decisions. 🛠️ Project Support: Helping you track tasks and deadlines using tools like Notion, Trello, or Google Workspace. Tools & Skills: ✅ Native Spanish Speaker ✅ Intermediate English ✅ Customer Support Expert ✅ CRM Experience (Data entry, cleanup, and management) ✅ Microsoft Office, Google Workspace & Notion My approach is simple: High-quality work, absolute confidentiality, and clear communication. Let’s discuss how I can save you time this week. Send me a message and let's get started!