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Martin Z.

Martin Z.

Experienced customer support specialist, team leader and facilitator

I am multilingual, enthusiastic and empathetic professional with 9+ years of leadership experience in nonprofit and for profit sectors in areas of service delivery, knowledge management, events management, customer support, KYC operations, FinCrime operations. I am also certified holder of Lean Six Sigma Green Belt. My high work ethic, outside of the box thinking and solution oriented mind helped to deliver several impactful projects and trainings focused on customers and employees/team members. Noteworthy is that I am also experienced in online and offline CZ/ENG translations, proofreading and audio transcription.

🇪🇪Tallinn, Estonia$30/hr95% JSS5.00 (1)Since Jul 2022

Earnings and projects

MRR
$228

Last 6 months ÷ 6

World#108,750 / 412k
🇪🇪Country#95 / 398
Revenue, last 30 days
$0

Last 6 months: $1.4k

Total earnings
$27k

Billed in all: $28k

World#118,432 / 412k
🇪🇪Country#134 / 398
Per project
$27k

$1.4k in the last 6 months

World#3,596 / 412k
🇪🇪Country#6 / 398
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇪🇪Country#115 / 398
Projects in all
1
0% fixed100% hourly
World#360,675 / 412k
🇪🇪Country#361 / 398

Earnings, last 30 days

$28.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$27.5k$28.0k$28.5k$29.0kOct 9Oct 24Nov 8

Skill rankings: Top 23% in Facilitation

Ranked by MRR among everyone on Upwork with the skill.

  1. #48Facilitation207 freelancers · 🇪🇪 #1Top 23%
  2. #242Leadership Skills972 freelancers · 🇪🇪 #1Top 25%
  3. #7,113Customer Support20,102 freelancers · 🇪🇪 #4Top 35%