Martin Z.
Experienced customer support specialist, team leader and facilitator
I am multilingual, enthusiastic and empathetic professional with 9+ years of leadership experience in nonprofit and for profit sectors in areas of service delivery, knowledge management, events management, customer support, KYC operations, FinCrime operations. I am also certified holder of Lean Six Sigma Green Belt. My high work ethic, outside of the box thinking and solution oriented mind helped to deliver several impactful projects and trainings focused on customers and employees/team members. Noteworthy is that I am also experienced in online and offline CZ/ENG translations, proofreading and audio transcription.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.4k
Billed in all: $28,406$28k
$1.4k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 23% in Facilitation
Ranked by MRR among everyone on Upwork with the skill.
- #48Facilitation207 freelancers · 🇪🇪 #1Top 23%🇪🇪#1 of 2
- #242Leadership Skills972 freelancers · 🇪🇪 #1Top 25%🇪🇪#1 of 1
- #7,113Customer Support20,102 freelancers · 🇪🇪 #4Top 35%🇪🇪#4 of 12