Bong B.

With over 3 years of hands-on experience as a Data Steward in the healthcare industry, I specialize in researching, verifying, and maintaining high-quality data to ensure accuracy and reliability across healthcare provider and organization records. My work focuses on improving data integrity through detailed verification, outbound communication, and systematic record updates. I have a proven track record of managing large datasets using tools like Google Sheets, Excel, and CRMs while meeting strict performance goals for speed and precision. My background also includes outbound calling to healthcare professionals and organizations, ensuring that every data point is validated and up-to-date. Key strengths include: Precision-Driven Data QA: I don’t just check boxes; I’ve spent 3+ years ensuring healthcare records are 100% accurate, reliable, and ready for use. Specialized Healthcare Research: I'm experienced in navigating complex medical domains and using web-based research to track down and verify hard-to-find provider information. Direct & Professional Outreach: I’m comfortable picking up the phone or sending an email to validate data directly with healthcare professionals, maintaining a balance of empathy and efficiency. Technical Versatility: I am well-equipped with Google Workspace and Excel, and I pick up new CRM and data entry systems quickly. The "Human" Element: I pride myself on staying professional and composed, ensuring every interaction reflects well on the organisation while I solve data discrepancies.