Frilan Pether R.

Hi, I'm Frilan! I'm an experienced Executive Assistant, Virtual Assistant, and Operations Support Specialist with several years of experience working remotely with U.S.-based businesses and clients. My background includes executive and administrative support, customer service, CRM management, appointment scheduling, client follow-ups, technical support, account management, and workflow organization. Throughout my career, I have worked in fast-paced environments where organization, communication, accountability, and attention to detail are essential. I have hands-on experience supporting businesses with: • Executive & Administrative Support • Calendar and Appointment Management • Client Follow-Ups & Communication • CRM and Pipeline Management • GoHighLevel (GHL) • Customer Service & Technical Support • Project and Task Coordination • SOP Creation & Documentation • Google Workspace & Google Sheets • Team Coordination and Accountability • Process Improvement and Workflow Organization One of my strongest areas is bringing structure to daily operations. I enjoy organizing information, managing follow-ups, building trackers and processes, and making sure tasks don't fall through the cracks. I have experience working with U.S.-based companies in industries including customer service, technology, real estate, marketing, legal support, and remote business operations. My previous experience has also allowed me to develop strong communication and problem-solving skills while working independently and managing multiple priorities. I am highly adaptable and comfortable learning new software and systems. I have experience with tools and platforms such as GoHighLevel, Pipedrive, Google Workspace, Trello, spreadsheets, CRM systems, and other business management tools. If you're looking for someone who is organized, proactive, reliable, detail-oriented, and committed to helping your business run more efficiently, I would be happy to support your team. Let's connect and discuss how I can help you.