James Sandrex R.

👨‍💻 About Me: I’m a Senior Software QA Engineer with 8+ years in the IT industry, specializing in both manual and automation testing. I've worked with clients in finance, healthcare, education, and e-commerce, making sure their systems launch flawlessly across web, desktop, and mobile (iOS & Android) platforms. My background includes: QA strategy and execution (Agile & Waterfall) Manual, Automation, AI Automation Test plans, test case design, BDD, regression testing API testing (Postman, SoapUI), UI Automation (Selenium, Katalon) RPA development (Joget, UIPath) Tools: Azure DevOps, Trello, Asana, Visual Studio, Celoxis Beyond QA, I’ve also worn multiple hats: IT Helpdesk Specialist: Solving real-time issues via chat, calls, and remote support Business Analyst: Translating business needs into actionable dev requirements Project Consultant: Deploying IT solutions in healthcare environments Virtual Assistant: Managing WordPress/Shopify, content uploads, photo/video editing, and data entry 🔧 Key Services Offered 🧪 Software Testing (Manual & Automation) 🧠 Business Process Analysis & Documentation 📈 IT Helpdesk & Remote Support 🛒 WordPress & Shopify Management 🎨 Graphic Design (Photoshop, Premiere, Canva) 🧾 Data Entry (Real Estate, eCommerce, etc.) 🔎 Product Sourcing / VA Tasks