Robert P.

Customer Service Representative / Bilingual English and Spanish

As a proven customer service agent, teacher, and translator I was thrilled to be able to create my freelancing account at Upwork. In the past year at Boost Mobile / T-mobile, I consistently achieved a 100% accuracy rating on written translations and 100% positive customer feedback on live interpreting. I also have extensive experience with multiple customer service software and general customer service as well. While I was a customer service agent I ensured that the final product observes the company's quality standards. I would love to apply my language and communication skills to Upwork's continued success by providing precise, user-friendly quality assurance and translation services. Having spent over 4 years in the tech/customer service industry, I know exactly what you’re looking for in a prospective hire when mentioning the words “reliable” and “detail-oriented.” Fortunately, I bring that to the table and more.