Paulo Enrico M.

Appointment Setter / Cold Caller / Customer Service Representative

Since 2007, I have dedicated myself to the fields of customer service and sales, refining my expertise in communication, problem-solving, and fostering exceptional customer satisfaction. Through hands-on experience, I have developed a robust proficiency in handling diverse customer inquiries and effectively resolving issues. My strong organizational skills and commitment to client support ensure that customers feel valued throughout their interactions. I am driven by a goal of achieving sales growth and continuously evolving my skills and strategies to meet the dynamic demands of the market. Industries I worked for so far: Digital Marketing SaaS Healthcare (Medicare) Retail Telecommunications Market research Tools Used: Go High Level Hubspot Five9 CRM Zoho CRM Ring Central Zoiper dialer Google Drive Outlook Google Sheets Oracle Slack