Back to leaderboardLast snapshot: Nov 8
Maria Jose V.
Customer Support Specialist
Driven B2B Customer Support & SaaS Operations Specialist with over 8 years of experience in fast-paced IT and digital environments. Proven track record in technical support, order management, and global print partner logistics. Skilled in optimizing ticket resolution workflows, maintaining high SLA compliance, and driving CSAT and key operational KPIs. Adept at leveraging AI tools, analyzing SaaS system workflows, and managing complex milestones to enhance client retention and operational efficiency (Ops).
🇻🇪Merida, Venezuela$8/hr100% JSS5.00 (1)Since Aug 2022
Earnings and projects
MRR
$669$669
Last 6 months ÷ 6
World#65,618 / 412,246 / 412k
🇻🇪Country#667 / 3,245 / 3,245
Revenue, last 30 days
$0$0
Last 6 months: $4k
Total earnings
$7,430$7.4k
Billed in all: $7,442$7.4k
World#221,238 / 412,246 / 412k
🇻🇪Country#1,881 / 3,245 / 3,245
Per project
$7,430$7.4k
$4k in the last 6 months
World#22,739 / 412,246 / 412k
🇻🇪Country#229 / 3,245 / 3,245
Projects, last 6 months
1
100% fixed0% hourly
World#128,096 / 412,246 / 412k
🇻🇪Country#1,023 / 3,245 / 3,245
Projects in all
1
100% fixed0% hourly
World#360,675 / 412,246 / 412k
🇻🇪Country#2,722 / 3,245 / 3,245
Earnings, last 30 days
$7.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 15% in Wix
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