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Chasham S.

Chasham S.

Technical Support Engineer

Highly driven and result oriented virtuoso with near to 6 years of experience in the business world primarily in operations field for client or user facing roles such as Tech Support Consultant, IT Help-desk's, Senior Customer Support Associate, Cloud Infrastructure Executive (L3), Subject Matter Expert(SME's), Service Desk Analyst & more. In my recent role I had re-structured technical support operations, improvised support procedures for which led to reduction of the AHT by around 1.5 minutes. Maintained 99.2%+ score of CSAT surveys. Highly spirited with a desire to develop & drive business and processes with great attention to detail & efficiency.

🇮🇳Ludhiana, India$5/hr100% JSS4.62 (3)Since Aug 2022

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#291,817 / 412k
🇮🇳Country#33,680 / 45.9k
Revenue, last 30 days
$0
Total earnings
$3.2k

Billed in all: $3.7k

World#291,817 / 412k
🇮🇳Country#33,680 / 45.9k
Per project
$1.1k
Projects, last 6 months
0
World#209,850 / 412k
🇮🇳Country#23,217 / 45.9k
Projects in all
3

Across 5 contracts

60% fixed40% hourly
World#304,140 / 412k
🇮🇳Country#37,108 / 45.9k

Earnings, last 30 days

$3.7kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3,600$3,650$3,700$3,750Oct 8Oct 23Nov 7

Skills