Joy E.

Is your CRM & Business Operations too messy to be trusted? Do you need a strategic lead researcher? Are you building AI agents or chatbots, but the operations underneath aren't holding up? I am Joy, an AI Agent, CRM & Business Operations, front & back-office specialist, expert in B2B & B2C lead generation, n8n, and chatbot automation for founder-led businesses and agencies. From experience, I found that most businesses lose time and money at two points that are always overlooked or undermined. First, at the top of the funnel, outreach is inconsistent, lead lists are unverified, and the right people are seldom reached. The second is within the business, where leads come in and fall through because the follow-up system is missing, broken, or relies on someone manually remembering to act. I work at both points. With n8n, GoHighLevel, and AI agents, I handle the automations, combined with strategic B2B & B2C lead generation, where every incoming lead is automatically followed up on. I have helped small businesses, coaches, agencies, sales and marketing teams, and real estate organizations fix broken processes and automate repetitive tasks using Zapier, Make, n8n, Airtable, Monday, GoHighLevel, Vapi, and more. Most freelancers do one or the other. I do both, so nothing leaks between them. Clients describe working with me like this: "Tech skills: Pro. Project delivery: on time. Hard work: much appreciated." Upwork client, Airtable Automation Project "Joy provides consistent, high-quality B2B lead generation. Her research is thorough, clearly documented, and easy to act on. I would happily recommend her to any team." Holly K., What I can do for you: ✅ Build AI agents and voice agents using Vapi, ElevenLabs, and Voiceflow. These agents qualify leads, handle calls, and book appointments without a human in the loop ✅ Automate your full operations stack using n8n, Make, or Zapier, connecting your tools end to end with clean webhook API integration throughout ✅ Set up RAG-powered chatbots that answer from your own knowledge base, not generic AI responses ✅ Build or completely overhaul your CRM automation in GoHighLevel, Airtable, ClickUp, HubSpot, or Monday, with real pipelines, follow-up sequences, and dashboards that show what is actually happening ✅ Run B2B lead generation using Apollo, LinkedIn Sales Navigator, and Clay, delivering 100+ verified leads per week for active clients ✅ Develop no-code apps using Lovable and GitHub with Supabase as the backend ✅ Manage your social media content operation, including scripts, scheduling, account lead, and strategy for agencies and growing brands Results: ⭐ Built Tessy, an outbound AI voice agent for a Toronto real estate brokerage. New leads get called within minutes of filling a form, qualified in 3 questions, and booked into the calendar automatically ⭐ Connected WHMCS billing, LiteLLM AI proxy, and Open WebUI chat frontend using n8n webhooks. Zero code on the client side, fully automated user provisioning ⭐ Delivered 100+ verified B2B leads weekly over 32+ hours of ongoing work for a strategic outreach client ⭐ Set up full CRM automation and student registration tracker for a health brand. Fixed 26 data integrity issues and zero formula errors across 5 sheets ⭐ Created short-form video script systems for two US conservation brands, delivered as production-ready A-roll/B-roll documents, ready to film Tools I work with: n8n | Vapi | ElevenLabs | Voiceflow | Lovable | GitHub | Supabase | GoHighLevel | Airtable | HubSpot | Zapier | Make | Apollo | LinkedIn Sales Navigator | Clay | Monday CRM | Google Workspace | Notion | Webhook API Integration Why clients come back: - Every system I build gets documented, so you will understand what you own - I respond fast and communicate in plain language, not tech jargon - I scope before I build, with no surprise costs or scope creep - I have managed operations, teams, and client relationships, not just tools What you walk away with: Save 10 to 20+ hours per week | Eliminate manual errors | Know exactly what is happening in your business | Operations that run without you babysitting them MY SKILLS 1. n8n 2. AI Agents 3. CRM Automation 4. Chatbot Development 5. B2B Lead Generation 6. Workflow Automation 7. RAG Systems 8. Voiceflow 9. Vapi 10. ElevenLabs 11. GoHighLevel 12. Airtable 13. HubSpot CRM 14. Apollo 15. Webhook / API Integration 16. Supabase 17. GitHub 18. Lovable 19. Zapier 20. LinkedIn Lead Generation If any of the above sound like your business, send me the workflow costing you the most time, the tools you are currently using, and what you have already tried. I will tell you clearly whether automation is the right move, what it would take to fix it, and how fast we can get your first win live. Get in touch today. I am just a message away. Industry-Specific Leads: SaaS Leads, Fintech Leads, Staffing & Real Estate Leads, Solar Leads, Roofing Leads, E-commerce Leads