Nehal A.

Zoho Certified Consultant building AI agents, automations and Zoho CRM systems that plug into the tools you already use: AI voice agents (Vapi, ElevenLabs), Voiceflow chatbots, n8n and Make workflows, and Zoho CRM and Pipedrive integrations. WHAT I DO Zoho CRM / Zoho One • Deluge functions, workflows, blueprints, custom modules and buttons • Zoho Forms, Campaigns, Books and Analytics integrations, webhooks • Data cleanup, de-duplication and imports with dry runs and undo files Pipedrive • API integrations and two-way or one-way syncs with ERPs, data providers and other apps • Lead, organisation and person mapping with zero-duplicate matching • Custom fields, automations and reporting data AI agents and automation • Voice agents on Vapi (inbound receptionist, outbound follow-up, booking, transfer) • Chat and SMS agents (Voiceflow), LLM workflows on Claude and OpenAI • n8n, Make and Zapier automations; Microsoft 365 / Graph email automation AI-built apps made production-ready • Apps built with Lovable, Replit, Cursor or Bolt: security fixes, Supabase RLS, spend caps, hosting RECENT WORK (details in my portfolio) • Construction leads into Pipedrive: daily sync; 2,252 leads backfilled in one unattended run with zero failures • Zoho CRM document automation: an installer's certificate upload finds the right deal, fills the form and creates a review task • Zoho One cleanup for a travel agency: 2,516 contacts imported, "one person, one contact" rules, event tracking from Zoho Forms • ERP to Pipedrive sync: 4,207 customers kept current every 30 minutes, spend roll-ups from 16,214 invoices • AI voice agents on Vapi with compliance guardrails for a US advisory firm HOW I WORK • Plain-English plan and fixed milestones before I start • Test data and dry runs before anything touches your live CRM • Written handover: what was built, how to change it, how to undo it • Overlap with US Eastern and UK/European hours Send me a message with what you're trying to fix. I'll reply with how I'd approach it and a clear estimate.