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Eleanore M.

Eleanore M.

Operations Manager | OBM | Project Manager | US Nominee Director

WHAT I OFFER 🔹 OPERATIONS MANAGEMENT & BUSINESS SYSTEMS ~ Process Optimization: Streamline workflows, reduce operational bottlenecks, and implement systems that improve efficiency and scalability. ~ Project Leadership: Lead projects from planning through delivery, ensuring timelines, resources, and communication flow smoothly. ~ Data & Performance Analysis: Transform data into actionable insights to inform better business decisions. ~ Team & Contractor Coordination: Manage remote teams, delegate tasks, and maintain accountability structures. 🔹 PROJECT MANAGEMENT ~ End-to-end project oversight using tools like Monday.com, ClickUp, Trello, Asana ~ Timeline creation, milestone tracking, resource allocation ~ SOP development, documentation, and ongoing system refinement ~ High attention to detail and proactive communication throughout every project 🔹 COPYWRITING & CONTENT SUPPORT ~ Website, landing page, and marketing copy ~ Email campaigns and automations ~ Blog posts, social content, and brand messaging ~ SEO-informed writing that drives organic traffic ~ Strong ability to write in a polished, on-brand voice 🔹 CUSTOMER SUPPORT / CLIENT SUCCESS ~ Multichannel support: email, chat, CRM platforms ~ Issue resolution with warmth and professionalism ~ System setup for help desks, ticketing, and customer flows ~ A strong focus on customer satisfaction and retention 🔹 VIRTUAL ASSISTANCE & ADMIN SUPPORT ~ Calendar + inbox management ~ Documentation, research, SOP creation ~ CRM management and backend setup ~ Highly tech-savvy with: MS Office • Google Workspace • Slack • Monday.com • ClickUp • Trello • Asana • Kajabi • ClickFunnels • Deadline Funnels • Stripe • PayPal • + more __________________________________________________________________ SPECIALIZED SERVICE 🔹 US NOMINEE DIRECTOR / AUTHORIZED SIGNATORY SERVICES For international companies requiring a U.S.-based representative for compliance or onboarding, I offer: ~ Nominee Director / Officer Services ~ Serve as Director, Manager, or Officer on corporate documents ~ Non-operational and non-liability roles as defined by contract ~ Support access to U.S. payment processors and compliance systems ~ US Signatory for Payment Processors ~ Experience with: Stripe, Square, PayPal, Merchant Acquirers ~ Completing KYC / KYB identity verification ~ Co-signing documents with your corporate directors ~ Providing required residency and ID documentation ~ Helping onboard payment processors during U.S. expansion ~ Corporate Representative for US Market Entry ~ Supplemental identity verification ~ Non-binding compliance signatures ~ Long-term passive representation as agreed Relevant Experience: ✔ US Signatory for Cartpanda during its U.S. expansion ✔ Nominee Director for a U.S.-based sweepstakes company to secure top-tier payment processors _______________________________________________________________________ If you're looking for a professional who can support your business operationally and serve as a trusted U.S. representative when needed, I’d love to connect. Whether you need help running the day-to-day, leading projects, optimizing systems, or meeting U.S. compliance requirements — I’m here to help you move your business forward.

🇺🇸Aubrey, United States$55/hr40% JSS5.00 (5)Since Aug 2022

Earnings and projects

MRR
$2.8k

Last 6 months ÷ 6

World#14,322 / 412k
🇺🇸Country#3,672 / 62.1k
Revenue, last 30 days
$2.6k

Last 6 months: $17k

World#14,913 / 412k
🇺🇸Country#3,514 / 62.1k
Total earnings
$136k

Billed in all: $143k

World#26,773 / 412k
🇺🇸Country#5,858 / 62.1k
Per project
$7.2k

$1.8k in the last 6 months

World#23,676 / 412k
🇺🇸Country#3,901 / 62.1k
Projects, last 6 months
9

Across 10 contracts

80% fixed20% hourly
World#21,105 / 412k
🇺🇸Country#3,166 / 62.1k
Projects in all
19

Across 20 contracts

60% fixed40% hourly
World#138,388 / 412k
🇺🇸Country#20,062 / 62.1k

Earnings, last 30 days

$143k+$2.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$140k$142k$144kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #4Webinar Jam68 freelancers · 🇺🇸 #1Top 6%
  2. #13Help Scout232 freelancers · 🇺🇸 #3Top 6%
  3. #28Sales Funnel Implementation616 freelancers · 🇺🇸 #11Top 5%
  4. #63Notion2,323 freelancers · 🇺🇸 #14Top 3%
  5. #65ClickFunnels1,868 freelancers · 🇺🇸 #15Top 3%
  6. #99Slack3,033 freelancers · 🇺🇸 #32Top 3%
  7. #130Asana3,013 freelancers · 🇺🇸 #50Top 4%
  8. #491Virtual Assistance29,113 freelancers · 🇺🇸 #104Top 2%