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Julia S.
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Julia S.

Customer Service Expert- Tech Support/Social Media Specialist

Hello everyone! Thank you for taking the time to stop by and check out my profile! My name is Julia. My passion is customer service. I have 10+ years of experience in the customer service industry for major companies. I have worked in chat/email roles, where my work is often used as templates for others. I excel in sales positions as well. I have a proven track record of exceeding sales goals, as well as expectations in general. Another passion of mine is marketing and public facing support roles. I have managed social media support teams for Facebook, Twitter, Amazon Reviews, and Apple/Google store reviews. Social media presence is an ever-growing avenue to grow a business, and I have a particular talent in doing so. During my long customer service career, I have cultivated a passion for technology. During my roles in technical support, and help desk agent, I have learned great problem-solving abilities, self-discipline, and great communication skills. I am extremely confident that I will be a great asset your business.

🇺🇸Saint Michaels, United States$25/hr100% JSS5.00 (2)Since Aug 2022

Earnings and projects

MRR
$2.6k

Last 6 months ÷ 6

World#15,468 / 412k
🇺🇸Country#3,872 / 62.1k
Revenue, last 30 days
$456

Last 6 months: $16k

World#65,291 / 412k
🇺🇸Country#8,562 / 62.1k
Total earnings
$71k

Billed in all: $74k

World#55,993 / 412k
🇺🇸Country#10,680 / 62.1k
Per project
$14k

$5.3k in the last 6 months

World#10,032 / 412k
🇺🇸Country#1,748 / 62.1k
Projects, last 6 months
3
0% fixed100% hourly
World#66,482 / 412k
🇺🇸Country#8,998 / 62.1k
Projects in all
5

Across 13 contracts

0% fixed100% hourly
World#266,045 / 412k
🇺🇸Country#38,088 / 62.1k

Earnings, last 30 days

$73.7k+$456 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$73,250$73,500$73,750Oct 9Oct 24Nov 8

Skill rankings: Top 1% in Selling

Ranked by MRR among everyone on Upwork with the skill.

  1. #4Selling302 freelancers · 🇺🇸 #2Top 1%
  2. #5Online Help187 freelancers · 🇺🇸 #3Top 3%
  3. #25Spreadsheet Software1,261 freelancers · 🇺🇸 #12Top 2%
  4. #112Accounting Basics2,774 freelancers · 🇺🇸 #34Top 4%
  5. #122Client Management2,926 freelancers · 🇺🇸 #39Top 4%
  6. #175Outbound Sales4,644 freelancers · 🇺🇸 #41Top 4%
  7. #176Salesforce CRM3,059 freelancers · 🇺🇸 #58Top 6%
  8. #214Social Media Content8,642 freelancers · 🇺🇸 #70Top 2%